Octopus Energy Group
Head of Generative AI
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AI Lead - Octopus Energy
About Octopus Energy
Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Join a global team dedicated to sustainability and green tech, where energy is good for the planet and your soul 💚 Embrace flat hierarchies and an open, agile culture that fosters innovation, flexibility, and creativity. At Octopus, great people get stuff done, all while being themselves.
About the Role
Octopus was founded with a mission to use technology to accelerate a low-carbon future. That’s why they created Kraken—their own technology platform, serving over 70 million households, and a core reason why Octopus is the number one energy supplier in the UK.
They’ve already been using Generative AI in live, customer-facing environments since 2022, including a system generating tens of thousands of high-quality emails for their Energy Specialists. Combining deep domain knowledge of the energy industry and personalised data from Kraken, their AI enhances the Octo communication style with precision.
Join Us as AI Lead
You’ll work at the forefront of technology to deliver ambitious Net Zero goals. As AI Lead, you’ll start as a hands-on builder and establish a team to elevate their strategic AI objectives, ensuring they keep leading tech innovation in the energy space.
What You’ll Do
Technical Leadership
- Lead the design, development, and deployment of production-grade agentic workflows and multi-model architectures
- Stay updated on the latest advancements in AI and machine learning, keeping them at the technology frontier
- Oversee technical architecture, ensuring scalability, reliability, and security of AI systems
- Promote LLMOps best practices, focusing on:
- Model evaluation
- Hallucination mitigation
- Data privacy
- Token cost optimisation
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Strategic Management
- Develop and execute a strategic roadmap for AI initiatives aligned with company goals, closely with their technology and strategy teams
- Identify and manage strategic partnerships with:
- Technology providers
- Research labs
- Key stakeholders
- Evaluate and integrate third-party AI services and solutions when required
- Translate complex AI concepts to non-technical stakeholders for alignment
Team Development & Delivery
- Build, lead, and mentor a high-performing AI team
- Oversee the planning, execution, and delivery of strategic AI projects
- Ensure robust foundations for their AI solutions
Ideal Candidate Requirements
Hands-on GenAI Experience
- Experience transitioning GenAI from proof-of-concept stages to production-grade systems that drive measurable impact
- A deep technical understanding of the challenges being solved, balancing strategy with hands-on delivery
- Prior experience could range from building transformational products at an enterprise to launching cutting-edge tech at a startup
Exceptional Leadership
- Proven leadership record, with expertise in managing and developing high-performing teams
- A product-focused mindset, translating complex AI capabilities into user-friendly solutions, with a track record in tool development leadership
- Ability to:
- Engage hands-on with developers
- Simplify technical concepts for non-technical stakeholders
- (Bonus) Enjoy giving technical conference talks
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Passionate About AI
- Up-to-date knowledge of AI ethics and the regulatory landscape
- Vigilant follower of trends at the cutting edge of GenAI development and implementation
Why Join Octopus?
💚 You’ll thrive here if you value: • Flexible salary approach – A candid discussion and tailored compensation based on your expertise. Salaries are never fixed; they just fit the right person into the perfect role.
• A culture of innovation and empowerment – Octopus ranked in the top 10 UK companies to work for (Sunday Times 2024) and number 1 Fast Growth Company in the UK 2023 (Fast Track 100). • Interactive culture – Empowerment, quick decision-making, and diverse teams pushing boundaries. • Full Office Perks Hub for rewards that matter to you.
Questions?* Let our recruiters clarify – dynamic, transparent processes designed around your needs. Up to 4 weeks for their hiring process, but always flexible, with your timeline in mind.
We celebrate neurodiversity, gender diversity, and inclusivity – especially if you’re an exceptional candidate who might doubt you fit all criteria. Apply anyway!
“Whoever you are, if you like one thing about a role, apply. Whoever you are, expect a seat at the table.”
As an equal opportunity employer, their commitment is to fairness, growth, and empowerment for all. They value every contribution and skill set.
Get in touch at talent@octoenergy.com to ask any burning questions before applying!
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