Artisan People Group
Head of Global Education
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Head of Global Education
The role
This is a rare opportunity to define and lead the global education vision for one of the world’s most respected luxury skincare brands.
You will lead the global education function, creating innovative learning programmes that equip retail, spa, clinic, distributor and direct-to-consumer teams to deliver exceptional customer experiences and commercial results. This is education as a strategic growth driver, not a support function.
Key responsibilities:
- Develop and execute a global education strategy aligned with business growth objectives, with clear KPIs to measure impact and return on investment
- Lead, mentor and develop a high-performing global education team, partnering with regional leaders and distributors to balance global consistency with local market needs
- Oversee education programmes, certification pathways, treatment protocols and digital learning content that communicate brand science, efficacy and luxury positioning
- Partner with Commercial, Retail and Spa teams to drive retail performance, treatment bookings, customer engagement and brand loyalty
- Use performance data to evaluate effectiveness, spot opportunities and continually improve business outcomes
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Sound like you?
You bring 8 to 10+ years in luxury skincare, aesthetics or wellness, with significant leadership experience and a proven record of building global education strategies that deliver measurable commercial impact. You combine strategic thinking with operational excellence, influence stakeholders at every level and thrive in fast-paced, entrepreneurial environments.
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Your very own career expert that helps elevate your application to the next level.
Your knowledge of skincare science, ingredients, treatments and consumer trends is matched by exceptional communication and presentation skills. You have led international teams, managed budgets and large-scale initiatives, and you are ready to travel internationally as the role requires. Above all, you are passionate about developing people and raising standards wherever you go.
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Jessica, London
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