HSBC
Head of Governance (Risk Technology Operations Change Delivery) (MD)
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Principal Accountabilities: Support the Group Company Secretary in designing and delivering a consistent, end-to-end governance service delivery model to ensure that Board and Management structures (businesses, functions and geographies) are properly aligned, are future ready and that Governance colleagues receive appropriate advice and guidance in support of this objective. Provide governance advice and support to the Group Risk Committee and Group Technology and Operations Committee chairs and members. Support the GCRCO, GCOO and GCIO and their teams to deliver industry leading corporate governance in their areas, including supporting executive meetings in each area as required, such as Risk Management Meetings. Deliver day-to-day support for NEDs and committee and forum members, including onboarding and training requirements related to the areas of Risk, Technology and Operations. Assist in organising agendas, logistics and content for meetings and events related to the areas of Risk, Technology and Operations, such as coordinating quarterly Treasury updates for Group Risk Committee members. Accountable for the production and publication of key parts of the Corporate Governance Report in the Annual Report and Accounts, including the Group Risk Committee and Group Technology and Operations Committee reports, as well as sections covering risk oversight of internal controls. Responsible for supporting other quarterly reporting as required, as well as any critical capital, liquidity and resolvability requirements and disclosures, such as the ICAAP, ILAAP, stress testing, resolution planning, etc., in conjunction with other Governance colleagues including those supporting Finance. Responsible for supporting rollout of governance simplification and enhancement initiatives in the areas of Risk, Technology and Operations, including but not limited to the embedding of AI as a key tool to enhance governance, and the Governance Framework Operating Rhythm programme and the associated embedding of enhanced Individual Accountability. Deliver effective company secretariat and governance support and advice to the ServCo entities, liaising with the boards, directors and management on all corporate governance matters. Ensure that the Subsidiary Accountability Framework is embedded within ServCo, and adherence is reviewed annually, exceptions are managed and remedial actions are progressed as required. Accountable for the oversight of subsidiaries of HSBC Holdings, including ServCos, in accordance with the Group’s Subsidiary Accountability Framework (SAF) and supported by a dedicated team. As a member of the Governance SLT define and drive development of Group Governance strategy and governance initiatives and act as a delegate for the Group Company Secretary on relevant matters as required. Lead and develop a team of professionals to deliver role outcomes, setting expectations and standards for the team.
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Experience:
Technical Knowledge - Comprehensive understanding and experience of company secretarial, governance and regulatory environment pertaining to large complex financial services organisation. Knowledge of and understanding of individual accountability regimes. Qualified company secretary or lawyer preferred.
Subject Matter Expertise- Comprehensive understanding and experience of Enterprise Risk Management models, key risk types and second / third order impacts as they relate to a global financial services company. Familiarity with technology and operational challenges and management from a financial services perspective very desirable.
Leadership- Has held roles with significant leadership accountability shaping strategy, leading teams and delivering sustained performance through others.
Delivery Track Record - Able to demonstrate a consistent track-record of achieving results through others in complex and dynamic organisational environments
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Transformation & Change - Has experience leading or contributing to cultural change and/or significant change efforts.
Capability:
Communication- Delivers ideas and messages with clarity and impact, adapting content and style to engage different audiences effectively; facilitates productive conversations that enable insight, alignment and action. Excellent written communication skills and ability to absorb complex information and simplify
Emotional Intelligence - Demonstrates self-awareness and empathy, managing emotions effectively and responding to others with sensitivity and understanding to build strong, trusted relationships.
Enterprise Thinking - Acts with an ‘enterprise-first’ mindset, always seeking alignment to enterprise goals and encouraging collaboration across teams and functions. Proven negotiation skills at a senior level demonstrating gravitas and providing confidence to key stakeholders
Curiosity & Growth Mindset- Demonstrates a strong desire to learn and explore, open to feedback and new ideas, and encourages a continuous improvement mindset in others.
Learning Agility - Quickly absorbs new information, adapts in real-time, and continuously evolves their own approach to need the needs of a fast-changing environment.
Personal Attributes:
Ethical Conduct - Values focused leader with an inherent commitment to upholding confidentiality, accountability and ethical standards. Acts with integrity, always.
Culture Carrier - Brings energy, belief and visible commitment to our Leadership Principles and future culture, while challenging behaviours that fall short.
Gravitas & Credibility - Commands respect through personal presence, judgement and a strong track-record of delivery, earning the trust of senior leaders.
Resilience & Adaptability - Maintains composure and perspective through change, pressure and/or ambiguity, flexing approach while staying grounded in purpose.
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