Just Eat Takeaway.com
Head of Grocery Independents & Strategic Partnerships
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Ready for a challenge?
Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.
Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.
About this role
We're looking for a commercial leader to drive the growth of our UK Grocery & Retail business. In this role, you will embody our values to lead, deliver, and care across two vital strategic pillars.
You will spearhead the acquisition of high-value enterprise brands from prospecting to launch. Concurrently, you'll steer the strategy and performance of our Grocery & Retail Independents business.
By championing a customer-centric approach, you'll build high-performing teams and foster the cross-functional teamwork to deliver sustainable growth across new and existing portfolios.
These are some of the key components to the position:
- Identify and secure high-value enterprise partners, aiming high to support our long-term growth strategy.
- Own the full acquisition lifecycle from pitching and complex negotiations to successful brand launches.
- Structure sustainable partnership agreements, balancing commission models, marketing investment, and exclusivity.
- Lead the commercial strategy for Grocery & Retail Independents, driving excellence across the entire portfolio.
- Manage and convert formal RFP/RFI processes for major national and regional partnership opportunities.
- Partner with Product, Operations, Marketing, and Finance to optimize our proposition and improve customer experiences.
- Utilize performance data and deep market insights to shape business strategy and prioritize opportunities.
- Develop and maintain high-level engagement strategies with critical senior stakeholders and C-suite executives.
- Manage a large commercial portfolio, delivering incremental revenue, order volume, and active partner growth.
- Lead, coach, and develop a high-performing commercial team, leveraging collaboration and helping one another succeed.
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What will you bring to the team?
- Track record of success in strategic partnerships, enterprise sales, or commercial leadership within marketplaces or retail.
- Ability to secure high-value, complex partnerships with national brands while choosing to aim higher to drive excellence.
- Proven leadership experience, with the ability to build, coach, and develop large commercial teams.
- Experience managing a large business portfolio, driving growth, retention, and commercial profitability.
- Strong negotiation skills across intricate commercial, legal, financial, and operational workstreams.
- Excellent relationship skills to develop an understanding of our internal and external partners and C-suite executives.
- Strong commercial acumen and the ability to stay committed to achieving goals in a high-growth environment.
- Data-driven mindset, utilizing commercial insights and metrics to shape strategy and prioritize resources.
- Collaborative approach to working cross-functionally with Product, Operations, and Legal to execute scale initiatives.
- Exceptional communication and presentation skills, with a focus on trying to act responsibly while making a lasting impact.
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At JET, this is how we play
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.
At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.
Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else are we delivering?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.
Are you ready to join the team? Apply now!
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