The Compleat Food Group
Head of HR Shared Service
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Head of HR Shared Services
UK-Based (Hybrid with flexible travel to Nottingham)
Competitive salary + car allowance + bonus
The Compleat Food Group
Lead, Transform and Elevate HR Service Delivery
At The Compleat Food Group, we’re on an exciting growth journey and are looking for a Head of HR Shared Services to play a key role in shaping how HR and payroll services are delivered across the business.
This is a senior leadership position with full accountability for building and evolving a high-performing, scalable HR Shared Services and Payroll function. You’ll drive transformation, standardisation, and service excellence, ensuring a seamless and data-driven experience across the employee lifecycle.
This role can be based from anywhere in the UK, with regular but flexible travel to our Nottingham site and other locations as required.
What You’ll Be Doing
Leadership & Direction
- Lead and develop the HR Shared Services and Payroll teams
- Set clear objectives and drive a high-performance, customer-focused culture
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Service Delivery & Experience
- Own the end-to-end employee lifecycle (hire to retire)
- Deliver against SLAs, KPIs, and service standards
- Act as escalation point for complex issues
- Enhance employee and manager experience through simplification and digital solutions
Process & Continuous Improvement
- Standardise HR and payroll processes across the group
- Lead continuous improvement initiatives
- Support integration of new sites and acquisitions
- Ensure strong governance and controls
Payroll Oversight & Governance
- Ensure accurate, compliant, and timely payroll delivery
- Maintain adherence to UK statutory requirements
- Drive robust controls and audit readiness
Data, Reporting & Insight
- Develop performance dashboards and reporting
- Provide data-driven insights to key stakeholders
- Align HR processes with systems (ADP/HRIS)
What We’re Looking For
- Senior-level experience leading HR Shared Services and Payroll
- Strong knowledge of UK payroll legislation
- Proven track record in transformation and operational excellence
- Experience in growth or acquisition-led environments
- Strong commercial awareness
- Experience with HRIS/payroll systems (ADP desirable)
- Excellent stakeholder management skills
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About Us
The Compleat Food Group is a fast-growing, purpose-led food business with a mission to create Food to Feel Good. With over 6,000 colleagues across 17 sites and a £1.3bn turnover, we’re home to some of the UK’s most loved food brands and a leading supplier to major retailers and foodservice.
Why Join Us?
We offer a competitive package alongside a wide range of benefits supporting your lifestyle, wellbeing, and career development — including bonus, car allowance, private medical, enhanced discounts, learning and development, and more.
If you’re looking to lead a high-impact function in a growing business, we’d love to hear from you.
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