• Lead, develop and continually improve the HR function, ensuring a high-performing, professional and commercially focused service.
• Oversee all HR operations, ensuring processes remain efficient, compliant, scalable and fit for purpose.
• Build and embed HR frameworks, policies and processes that support the company’s continued growth.
• Manage the HR budget, ensuring effective allocation of resources across people initiatives, reward, training, employee engagement and external partnerships.
• Drive continuous improvement and automation across HR systems and processes.
• Oversee HR Information Systems (HRIS), ensuring accurate employee data, reporting capability and ongoing process improvements.
• Ensure employee records, contracts, policies and HR documentation remain accurate, compliant and professionally maintained.

Strategic People Leadership

• Develop and deliver a comprehensive People Strategy aligned with the company’s commercial objectives and future growth plans.
• Act as a trusted advisor to the Directors and Senior Leadership Team on all people-related matters.
• Partner with leadership teams on organisational growth, workforce planning and future capability requirements.
• Lead organisational design, succession planning and change management initiatives.
• Identify future skills requirements, talent risks and workforce priorities.
• Provide strategic insight and recommendations to support business decision-making.
• Build a scalable HR function that supports international growth and evolving organisational needs.

Culture, Engagement & Employee Experience

• Champion a positive, high-performing and values-led culture across the organisation.
• Develop initiatives that improve employee engagement, retention and overall employee experience.
• Support the business in creating an environment where employees can thrive and perform at their best.
• Promote diversity, equity and inclusion initiatives across the organisation.
• Partner with leaders to strengthen communication, collaboration and employee engagement.

International HR Strategy & Compliance

• Lead HR strategy across UK and international operations.
• Ensure employment practices remain compliant across UK, USA and European territories.
• Support international expansion through effective people frameworks and scalable HR practices.
• Maintain knowledge of relevant employment legislation across different territories.
• Work with external legal advisers and specialist partners where required.

Workforce Planning, Talent Strategy & Recruitment Partnership

• Own workforce planning and future capability requirements aligned with business growth.
• Oversee the organisation’s talent strategy, ensuring effective attraction, retention and succession planning.
• Partner with Directors and hiring managers to understand future talent requirements.
• Work with trusted recruitment partners to ensure a strategic approach to attracting, assessing and securing key talent.
• Provide oversight of recruitment strategy, employer branding and candidate experience.
• Ensure recruitment approaches reflect the company’s values, culture and long-term objectives.
• Support senior and executive recruitment requirements where appropriate.

Performance Management, Learning & Development

• Own and continually improve the company’s performance management framework.
• Support senior leaders in developing high-performing teams.
• Coach managers on effective people leadership, feedback and performance conversations.
• Develop leadership capability across the organisation.
• Oversee learning and development priorities and annual training investment.
• Foster a culture of continuous learning, coaching and professional development.
• Support career pathways and succession planning.

Employee Relations & Employment Law

• Maintain expert knowledge of UK employment legislation and awareness of relevant US and European employment requirements.
• Lead complex employee relations matters including grievances, disciplinaries, capability, absence management, appeals and organisational change.
• Provide commercially balanced employment law advice to managers and senior leaders.
• Manage relationships with external employment advisers where required.
• Ensure policies, procedures, contracts and employee documentation remain legally compliant and aligned with best practice.
• Own and regularly review the Employee Handbook and HR policies.

Compliance, Governance & Risk

• Ensure compliance with all relevant UK, USA and European employment legislation.
• Oversee right-to-work checks, visa requirements and international employment compliance.
• Maintain GDPR compliance across all HR activities.
• Support ISO compliance through robust HR documentation and governance.
• Ensure the business remains audit-ready across HR processes and records.