COREcruitment Ltd
Head of Human Resources
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Head of HR
Premium Hospitality Brand
West End, London
We are seeking an exceptional Head of HR to lead the People & Culture agenda for a prestigious, high-end hospitality brand based in London’s West End. This is a pivotal leadership role, shaping a world-class employee experience within a fast-paced, service-driven environment.
Key Responsibilities
- Lead and execute a comprehensive People Strategy aligned to business goals and brand values
- Design and implement a best-in-class Learning & Development strategy, fostering continuous growth, capability building and clear career pathways
- Champion a high-performance, people-first culture, enhancing engagement, retention and overall employee experience
- Partner closely with senior leadership and operational teams to ensure HR strategies actively support commercial and service excellence objectives
- Oversee talent management, including succession planning, leadership development and performance frameworks
- Drive diversity, equity & inclusion initiatives and strengthen employer brand positioning within the hospitality market
- Provide expert guidance on employee relations, ensuring fair, consistent and commercially sound outcomes across the business
- Support organisational design and workforce planning across multiple sites in a dynamic operational environment
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Requirements
- Proven senior HR leadership experience, ideally within hospitality, luxury retail, or premium leisure environments
- Strong expertise in Learning & Development strategy and people development
- Demonstrable success in building high-performance cultures and improving employee engagement and retention
- Experience in organisational design, talent strategy and cultural transformation, within fast-moving, multi-site businesses
- Commercially astute, with the ability to balance people priorities with operational demands
- A confident, influential leader, able to partner effectively with senior stakeholders and inspire teams at all levels
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