Calderdale College
Head of IT and Digital Infrastructure
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Calderdale College is seeking to appoint Head of IT and Digital Infrastructure
Calderdale College is seeking to appoint Head of IT and Digital Infrastructure to join our successful IT team. This post will ideally suit someone with a strong 3rd line technical/infrastructure support background with proven IT Management experience.
About the Role
You will be responsible for leading and managing the IT Team, with overall responsibility for Incident, Problem and Change Management, providing support and guidance to the 1st,2nd, 3rd line support areas ensuring a responsive, friendly, customer and solution focused IT support service is provided to staff and students. You will work to deliver the Technology Strategy and be responsible to managing and delivering IT projects to best practice while working with a range of stakeholders across the organisation.
Key Responsibilities
- Lead and manage the IT Team
- Oversee Incident, Problem and Change Management
- Provide support and guidance to 1st, 2nd, and 3rd line support areas
- Ensure a responsive, friendly, customer and solution focused IT support service is provided to staff and students
- Deliver the Technology Strategy
- Manage and deliver IT projects to best practice
- Work with a range of stakeholders across the organisation
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Required Skills and Attributes
- Strong 3rd line technical/infrastructure support background
- Proven IT Management experience
- Excellent customer service
- Strong communication skills
- Effective time management
- Strong organisational skills
- A ‘can do’ approach
- Determination to succeed
About You
The post holder must lead by example and possess excellent customer service, communication, time management and organisational skills, have a ‘can do’ approach, with a determination to succeed.
Equal Opportunities
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As an equal opportunities employer, we will ensure that you will be offered an interview should you declare a disability and meet the minimum criteria.
Safeguarding
The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. Employment at the College is subject to an Enhanced DBS check. If the post falls under the definition of regulated activity, it will also be subject to an additional barred list check.
Due Diligence
When we shortlist potential candidates, we will inform those who have been shortlisted that online search may be conducted as part of the due diligence checks. The college will ensure to communicate the lawful basis on which this personal information will be collected.
Salary
Salary points - £55974 - £57655. Salary points HS049 to HS050
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