Computershare UK
Head of IT Delivery
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Job Description
Location: Edinburgh, Hybrid
In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Computershare has a unique opportunity for a Head of IT Delivery to join our global technology team at a pivotal time of growth & transformation.
Reporting directly to the CIO for our Issuer Services business, you will lead the delivery function and be responsible for turning technology strategy into business outcomes. Overseeing key technology value streams, you’ll drive the successful execution of complex programmes and projects, ensuring robust governance, effective prioritization and consistently high-quality delivery.
A role you will love
As our Head of IT Delivery, you will provide direct leadership across our deliver function, leading value stream delivery leads, project managers and scrum masters. You’ll set clear expectations, remove obstacles, strengthen delivery discipline and ensure teams remain focused on delivering against commitments and achieving measurable outcomes.
Working closely with Product, Engineering, Architecture and Operations leaders, you will align delivery priorities, manage dependencies and resolve cross-functional challenges. You'll also provide clear and transparent delivery updates to senior stakeholders, helping to drive informed decision-making across the business.
Other Key Responsibilities
- Lead the successful delivery of projects and programmes, maintaining oversight of scope, milestones, dependencies, risks, decisions and expected business benefits.
- Ensure delivery plans are realistic, regularly reviewed and clearly communicated, with accountability for actions and timely escalation where required.
- Identify delivery risks, process inefficiencies and recurring challenges, implementing practical improvements to strengthen execution.
- Drive consistency across delivery teams through effective planning, reporting, governance, estimation and dependency management practices.
- Coach and support delivery leaders, helping them navigate delivery challenges, manage stakeholder expectations and build high-performing teams.
- Maintain robust delivery governance standards, ensuring appropriate controls are in place across planning, reporting, risk management, release readiness and operational handover.
- Build strong relationships with business and technology stakeholders to ensure delivery priorities remain aligned with strategic objectives.
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What will you bring to the role?
We are seeking an experienced technology delivery leader with a strong track record of leading large-scale delivery functions across complex organisations. You'll bring deep expertise across value stream, project and agile delivery, with a clear understanding of how to turn strategy into successful delivery outcomes.
As a senior leader, you'll have experience leading multiple teams or value streams, with accountability for delivery performance, governance and execution. You'll be comfortable working with senior stakeholders across both technology and the business, building strong relationships while providing challenge where needed to keep delivery on track.
Some Other Key Skills That You’ll Have
- Experience leading IT delivery teams within large, complex organisations, including delivery leads, project managers and scrum masters.
- Strong understanding of agile, project and hybrid delivery approaches, with the ability to apply governance in a pragmatic and proportionate way.
- Strong analytical and problem-solving skills, with a focus on delivery outcomes, risk management and continuous improvement.
- Proven people leadership experience, with a track record of creating accountability, developing talent and building high-performing teams.
- Strong understanding of delivery planning, dependency management, governance, metrics, release readiness and driving work through to completion.
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If you're looking for an opportunity to shape and lead a critical delivery function within a global technology organisation, we'd love to hear from you.
Rewards designed for you
- Flexible work to help you find the best balance between work and lifestyle
- Health and wellbeing rewards that can be tailored to support you and your family
- Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
- Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
- And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub
About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About The Team
Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.
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