MRJ Recruitment
Head of Machine Learning & AI
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Head of Machine Learning & AI
Head of Machine Learning & AI
- Location: London (Hybrid – 2 days per week in office)
- Salary & Benefits: £140,000 + 30% Bonus
We're partnering with a high-growth, customer-centric digital business undergoing a significant period of transformation to appoint an experienced Head of Machine Learning & AI.
This is a senior leadership opportunity focused on production-grade machine learning systems that directly shape customer experience and commercial performance across one of the UK's leading digital platforms.
You'll lead a team responsible for recommendation, ranking, search and personalisation capabilities embedded across key customer journeys, while also shaping the next generation of AI-powered product experiences through LLMs and generative AI.
Working as part of the wider Product & Technology leadership team, you'll:
- Influence product strategy
- Guide investment decisions
- Act as the senior authority for Machine Learning & AI across the organisation
Key Responsibilities
- Define the Machine Learning & AI strategy across the organisation
- Lead production ML systems spanning recommendations, ranking, search and personalisation
- Drive measurable commercial outcomes, including:
- Customer engagement
- Conversion
- Revenue growth
- Shape customer-facing AI capabilities using:
- LLMs
- Generative AI
- Intelligent automation
- Set technical direction across:
- Modelling
- Experimentation
- Evaluation
- ML lifecycle management
- Partner closely with:
- Product teams
- Engineering teams
- Data teams
- Platform teams
- Improve scalability, observability and speed-to-production across ML systems
- Lead, mentor, and develop a high-performing team of:
- ML engineers
- Applied scientists
- Act as the senior ML & AI leader across the wider technology organisation
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What We're Looking For
- Proven experience leading Machine Learning, Applied Science or AI Engineering teams
- Strong background delivering production ML systems, such as:
- Recommendation systems
- Ranking systems
- Search solutions
- Personalisation algorithms
- Commercial mindset with experience using ML to drive:
- Measurable business outcomes
- Ability to influence technical strategy across:
- Complex, customer-facing platforms
- Experience with, or strong interest in:
- LLMs
- Generative AI
- AI-powered digital experiences
- Excellent stakeholder management and communication skills
- Strong cross-functional collaboration across:
- Product
- Engineering
- Data
- Platform teams
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Why Join?
- Define the future of AI and Machine Learning within a market-leading digital business
- High visibility across:
- Product
- Technology
- Executive Leadership
- Ownership of customer-facing AI capabilities at significant scale
- Opportunity to:
- Build modern AI products
- Deploy using latest technologies
- Lead a high-performing team in a fast-paced, innovation-focused environment
If you're passionate about building production-scale Machine Learning systems and creating AI-powered experiences that deliver real customer and commercial impact, we’d love to hear from you.
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