Snozone
Head of Maintenance
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Company Description
Snozone operates three indoor real snow slopes in Madrid, Yorkshire, and Milton Keynes, offering skiing, snowboarding, and family sledging experiences.
The venues also feature fully licensed Alpine Kitchen restaurants, meeting rooms, and private dining options for corporate events, product launches, celebrations, and children’s parties. Snozone runs an award-winning educational programme aligned with school curricula, including support for Duke of Edinburgh and GCSE Sport, and bespoke activities that build confidence and resilience in young people. As a five-time winner of the UK School Travel Awards for Best Sporting Venue, Snozone is committed to sport for all and uniquely owns and manages a Disability Snow school.
Role Description
The Head of Maintenance – Snozone Milton Keynes is a full-time, on-site role responsible for overseeing all maintenance operations at the Milton Keynes venue. This role leads the maintenance team in ensuring that snow equipment, mechanical and electrical systems, and facility infrastructure are safe, efficient, and compliant with relevant standards. Day-to-day tasks include:
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- Planning and executing preventive maintenance schedules
- Coordinating maintenance and repair activities
- Monitoring equipment performance
- Managing contractors where required
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The Head of Maintenance will collaborate closely with operations teams to minimise downtime and support a seamless guest experience. The role also involves budget management, maintenance reporting, continuous improvement of processes, and promoting sustainable practices aligned with Snozone’s environmental objectives.
The role requires an up-to-date electrical qualification (18th edition or equivalent).
Qualifications
- Strong experience in Maintenance Management, including oversight of Maintenance operations and team leadership.
- Proven skills in Preventive Maintenance, with the ability to design and implement proactive servicing schedules.
- Hands-on expertise in Maintenance & Repair of mechanical, electrical, and building systems in a complex leisure or industrial environment.
- Demonstrated Team Management capabilities, including coaching, performance management, and workforce planning.
- Solid understanding of health and safety regulations, risk assessments, and compliance within a facilities or engineering context.
- Experience managing maintenance budgets, suppliers, and service contracts.
- Ability to work on-site in Milton Keynes with a practical, solutions-focused approach and strong organizational skills.
- Relevant electrical qualification.
- Experience in leisure, hospitality, or snow sports environments and familiarity with sustainability-focused maintenance practices would be beneficial.
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