Imperial College London
Head of Maintenance Operations
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Job ref: COO01413
Salary: £69,365 - £79,257 per annum
Closing date: 5 Aug 2026
About the role
Imperial College London is seeking two Heads of Maintenance Operations to lead the day-to-day management of Mechanical and Electrical property and facilities services across the university. One role will be based at South Kensington Campus, while the other will oversee White City, Hammersmith and Silwood Park Campuses, offering two exciting opportunities to make a visible impact across the Imperial estate.
You will be responsible for ensuring services are delivered to agreed service levels, within budget, and in line with institutional policies and procedures. Working closely with Maintenance Managers, Project Managers, and colleagues across the Property Division, you will provide technical leadership on maintenance matters, support the integration of maintenance requirements into major projects, and oversee the effective handover of completed works.
As part of the Property Division’s Centre of Expertise, you will play a key role in delivering safe, compliant, and customer-focused maintenance services that support the operational readiness of buildings across teaching, research, and wider campus activity.
What you would be doing
- Lead the coordination and delivery of Mechanical and Electrical maintenance operations, ensuring buildings, systems, and infrastructure remain safe, compliant, efficient, and fit for purpose.
- Plan improvement works, provide technical advice, support major projects, oversee critical assets, and drive service excellence while minimizing disruption to campus activity.
- Work closely with stakeholders across the estate, communicate service impacts, and ensure maintenance supports operational readiness.
- Lead and develop a multi-disciplinary team, manage contractors, and ensure all works meet Imperial standards, legal requirements, and health and safety obligations.
- Oversee budgets, plant replacement planning, audits, planned preventative maintenance, reporting, and performance monitoring, while tracking risks, costs, and timescales.
- Support change projects, manage building shutdowns, ensure accurate handovers and documentation, and promote continuous improvement, collaboration, and excellent customer service.
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What we are looking for
- A professional qualification at Level 4, or above, in a relevant field to the duties of the post or equivalent experience.
- Proven experience in Building Services and experience developing and improving Service Level Agreements.
- Planning and organizing Mechanical and Electrical shutdowns.
- A high level of people management skills, to train, inspire, motivate, and encourage staff in the implementation of their duties.
- A thorough working knowledge of all aspects of building services equipment and systems found within high tech buildings, such as heating, ventilation, and air conditioning (HVAC) and knowledge of the Trend Building Management System.
- In-depth knowledge of Health & Safety and Building Legislation.
- Excellent interpersonal, spoken, and written communication skills, including the ability to negotiate, motivate, influence, persuade, and build relationships in an enthusiastic and diplomatic way.
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What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities, and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
Please be advised that we are not engaging with recruitment agencies for this vacancy.
If you require any further details on the role, please contact: Mickie Turner-Goble, Property Divisional Administration Manager – csadmin@imperial.ac.uk
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