COREcruitment Ltd
Head of Marketing
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Head of Marketing
Head of Marketing
Location: Hybrid Salary: £90,000+ package
Are you a strategic leader with a passion for creating exceptional customer experiences and building strong, trusted brands? Our client is seeking an experienced Head of Marketing to shape the customer journey, strengthen brand reputation, and drive business-wide initiatives that deliver measurable improvements in customer satisfaction and loyalty.
This is a senior leadership opportunity for someone who can influence at board level, champion customer-centric thinking, and embed a seamless customer experience across the organization.
The Role:
Reporting directly to the Managing Director, you will be responsible for developing and implementing a customer experience strategy that supports business growth and enhances brand perception. Working closely with senior leaders across the organization, you will identify opportunities to improve every stage of the customer journey while ensuring the voice of the customer remains central to business decision-making.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities:
- Develop and implement a company-wide customer experience strategy aligned with business objectives
- Partner with the executive leadership team to shape and deliver initiatives that improve customer engagement and brand loyalty
- Conduct market research and analyze customer insights to identify trends, behaviors, and opportunities
- Design and embed a seamless, customer-focused experience across all business functions
- Drive improvements in customer satisfaction, retention, and overall brand perception
- Influence senior stakeholders and cross-functional teams to deliver customer-first initiatives
- Use customer data and performance metrics to measure success and continuously improve the customer experience
- Champion a customer-centric culture throughout the organization
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience:
- You will be an experienced senior marketing, brand, or customer experience leader with a proven ability to deliver strategic change and influence at executive level
- Experience in the automotive sector
- Strong strategic thinking with the ability to translate business goals into customer experience initiatives
- Excellent stakeholder management, networking, and influencing skills
- Outstanding problem-solving and analytical capabilities
- Experience aligning customer experience strategies with wider commercial objectives
- A customer-first mindset with the ability to design journeys from the end-user perspective
- A data-driven approach with an interest in technology and digital innovation
- Excellent communication and leadership skills, with the confidence to work alongside board-level stakeholders
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location