Ultimate Products
Head of National Accounts
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Company Description
Ultimate Products, established in 1997 in Oldham, Greater Manchester, is a global designer, product developer, and supplier of leading homewares and consumer goods brands such as Salter and Beldray. Supplying to over 300 global retailers, including Tesco, Sainsbury’s, Morrisons, B&M, Lidl, Action and others, our branded household products reach customers across the UK and Europe. With teams in the UK, Germany, and Guangzhou, we focus on designing top-quality, unique branded ranges and packaging across 12 consumer product categories. Driven by nearly 30 years of expertise, we are passionate about delivering reliable and recognizable household brands. The company is undergoing a transformation of its sales function that will drive the business into growth in the coming years.
Join our dynamic and innovative team to contribute towards this exciting transformation and help achieve our global vision of becoming a £1bn organisation and the world's best at what we do.
Head of National Accounts
Salary & OTE: Market competitive with excellent bonus scheme opportunity
Location: Office Based (with some remote) at our global Head Office in Greater Manchester
As part of our exciting sales function transformation, this new role exists to raise the performance, consistency, and commercial discipline of Ultimate Products’ National Account team. Sitting below the CCO and Sales Director, the postholder will enable, equip, support, and hold accountable the National Account managers responsible for delivering revenue, growth, and strategic customer outcomes.
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The role focuses on operational excellence, data-driven decision-making, customer strategy execution, forecasting integrity, and the delivery of joint plans with retailers—rather than front-end selling or negotiation. The role's purpose is to drive results through support, coaching, and management.
These roles target colleagues seeking managerial positions, aiming to use their customer expertise in strategic enablement management. The focus is on day-to-day management of the team, setting expectations, and driving results with defined KPIs and to help maintain a culture of accountability, collaboration, and continuous improvement.
Key Responsibilities
- Hold Account Managers accountable for the delivery and execution of Business Plans (JBPs), monitoring deliverables, actions, and activity on a weekly basis.
- Lead performance reviews focused on results, pipeline, activity, actions, and objectives to drive growth.
- Support and guide Account Managers in developing annual customer strategies, annual budgeting, objective setting, and insight-led storytelling.
- Coordinate collaboration with Product, Marketing, Supply Chain, and Finance.
- Ensure delivery training programmes on planning, JBP execution, forecasting, and insights.
- Own and refine the UP sales playbooks and enforce process compliance.
- Oversee the management of customer contracts, including terms, rebates, SOA’s.
- Attend customer meetings when required to gain insights, resolve problems, drive collaboration, support account managers.
- Champion effective data accuracy, data capture, reporting, CRM hygiene, and usage.
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WHAT WE’RE LOOKING FOR
Essential:
- 3–5 years leadership and managerial experience in a similar role within the retail industry.
- At least 3 years of managing high-performing sales teams.
- Operational knowledge of National Retailers such as discounters and supermarkets.
- Results-driven mindset with high accountability.
- Excellent communication, relationship-building, and presentation skills.
- Resilience and energy in an office-based fast-paced environment.
- Curious, ambitious, driven, and determined to deliver results.
WHY JOIN US
- Competitive base salaries with annual reviews.
- Aggressive variable reward scheme.
- Multiple career development opportunities.
- Significant investment in training, development, and technology.
- Over 50 colleague benefits including Bupa, Share Schemes, and enhanced saving schemes.
Deadline to apply - 31st July 2026. Interviews taking place with the COO
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