Pentland Brands
Head of Operating Model Enablement & Programme Management
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Head of Operating Model Enablement & Programme Management
Head of Operating Model Enablement & Programme Management
About the Role
Shape the work behind some of the world’s most loved sport, outdoor, and lifestyle brands.
At Pentland Brands, every role helps move our brands forward. Whether you’re supporting our people, improving our systems, growing our commercial performance, strengthening operations, or shaping better ways of working, your impact reaches across a portfolio of iconic brands used by consumers around the world.
This role exists to design, embed, and continuously improve the cross-brand, cross-functional processes and ways of working that enable Pentland to deliver its strategy consistently across our brand portfolio. The Head of Operating Model Enablement & Programme Management leads the enablement of our concept-to-consumer operating model worldwide, partnering closely with functional leaders who remain accountable for change in their own areas.
The team provides process design expertise, adoption support, and capability building, while also leading large, cross-functional transformation programmes and giving the Exec a single, trusted view of portfolio status, prioritisation, and benefits realisation.
Responsibilities
Operating Model & Process Design
- Lead the design, governance, and continuous improvement of Pentland’s global operating model, including concept-to-consumer processes and ways of working across the brand portfolio.
- Build and lead a team of Operating Model Enablement Partners to design fit-for-purpose processes and embed new ways of working with functional leaders.
- Ensure sustained adoption after go-live.
- Drive continuous process improvement across the operating model, focusing on simplification, standardisation, and efficiency across brands, regions, and functions.
Programme & Transformation Delivery
- Lead the delivery of large, cross-functional transformation programmes, acting as the accountable delivery leader.
- Own the business case for cross-functional transformation programmes, ensuring strong delivery discipline across outcomes, milestones, dependencies, and risk.
- Build and lead a team of senior programme managers capable of running complex, multi-functional change, from mobilisation through to value realisation.
Strategic & Operational Support
- Provide the Exec with a single, consistent view of project status, prioritisation, sequencing, and dependencies across the global transformation portfolio.
- Surface major project risks and issues early to the appropriate decision-makers and track the realisation of benefits from the business case.
- Act as a representative of the COO on assigned topics, initiatives, and priorities, participating in relevant forums and working groups.
- Support joined-up working across the COO function, including Sourcing, Product Development, Supply Chain, IT, AI, eCommerce, and Analytics & Data Governance.
- Develop and maintain practical frameworks, toolkits, and standards that help functional leaders deliver their own projects and unlock value.
- Provide coaching and training to functional teams, fostering a community of practice for transformation initiatives.
- Engage with the Exec, functional leaders, brand leaders, and regional leaders to communicate the vision and progress of operating model and transformation work.
- Build strong working relationships across the COO leadership team to align operating model and transformation efforts.
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Leadership & Team Development
- Coach, mentor, and develop a high-performing team, growing process design, process improvement, change adoption, and programme delivery capability within Pentland.
- Grow expertise in cross-brand operating models and multi-functional programme delivery.
Requirements
Experience & Expertise
- Significant senior leadership experience in operating model design, business transformation, or large-scale programme delivery, ideally within a global, multi-brand organisation.
- Deep commercial fluency across the concept-to-consumer value chain, particularly in product, merchandising, and integrated business planning.
- Proven track record of leading complex, cross-functional transformation programmes from mobilisation through to value realisation.
- Strong stakeholder management skills, with the capability to influence and partner effectively with Exec-level leaders across functions, brands, and regions.
- Extensive experience in process design, change adoption, and capability-building, focusing on sustainable ways of working.
Leadership Qualities
- Strong delivery discipline, including business case development, milestone tracking, dependency management, and risk and issue resolution.
- Experience in building, developing, and leading high-performing teams with a focus on capability uplift.
- A collaborative, low-ego approach that unlocks value without undermining functional accountability.
About the Company
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Pentland Brands is home to some of the world’s best-known sport, outdoor, and lifestyle brands, including Speedo, Berghaus, Canterbury, Endura, Ellesse, Kickers, and Mitre.
As a global family business, we are united by a shared purpose: pioneering brands that make life better. Our approach is defined by integrity, energy, and ambition. We strive to deliver great outcomes without ego, committed to creating:
- Products that help people live more actively.
- Experiences that build confidence.
- Partnerships that foster positivity.
Why Join Pentland Brands?
Joining Pentland means becoming part of a business where your work can have real reach, spanning multiple brands, markets, teams, and disciplines. We are a place for those who want to:
- Contribute to meaningful work.
- Collaborate with remarkable people.
- Improve processes and structures.
- Help shape the future of brands with heritage, ambition, and global impact.
Benefits
At Pentland Brands, we create a supportive environment that fosters success and well-being. Here’s a taste of our comprehensive benefits:
- A competitive salary
- Discretionary bonus
- Hybrid working options to balance flexibility and presence
- Flexible start and finish times
- Additional holiday allowance
- Access to products and benefits through product discounts and sample sales
- Enhanced family-friendly policies
- Comprehensive healthcare support
- Access to a gym and additional fitness discounts
- Cycle to work scheme and electric car scheme
- Competitive pension plans
For more details, visit our UK Benefits page.
The Interview Process
Our interview process is designed to be clear, straightforward, and supportive. Here’s what you can expect if your experience seems like a strong match:
-
Talent Team Intro Call: A 30-minute video call with our Talent Team to get acquainted, chat about the role and your experience, and answer your questions.
-
Experience Interview: An in-depth interview, usually online, with your hiring manager:
- Explore your skills, experience, and approach.
- Discuss how they align with the role, our principles, and our ways of working.
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Final Interview: An in-person interview at our office, typically focussing on deeper discussion and practical exploration. It provides chances to:
- Meet more of the team.
- Experience Pentland Brands first-hand.
- Discuss practical applications and day-to-day realities of the role.
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