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Head of Operations
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East Anglia
A GBP 75,000 - A GBP 80,000 + Future Equity Opportunity
I'm working with an independent hospitality business looking to appoint a Head of Operations to help shape the next phase of its journey.
This is a business that has built a fantastic reputation, attracts significant footfall, and has created a genuinely unique destination combining hospitality, retail, and entertainment. The foundations are there, but there is still plenty of opportunity to evolve, improve, and unlock further growth.
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The role is broad. You'll work closely with the owners, taking responsibility for the overall commercial and operational performance of the business. From financial performance and partnerships through to guest experience, people, events, and identifying new revenue opportunities, you'll have the autonomy to make a real impact.
This isn't about maintaining the status quo. They're looking for someone who questions how things are done, spots opportunities others miss, and has the confidence to implement change where it's needed.
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We're Looking For Someone Who Has
- Experience leading high-volume hospitality operations.
- A strong commercial mindset with excellent financial understanding.
- The ability to balance strategic thinking with being visible in the operation.
- Experience developing teams and creating accountability.
- A natural curiosity to improve businesses and drive growth.
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