REM Associates Ltd
Head of Operations
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
REM Associates Ltd is a specialist partner to blue-chip companies, global brands, and leading 3PL providers across the UK and internationally. With over 50 years of combined experience, the organization focuses on logistics and supply chain executive search, placing leaders who drive operational excellence and commercial growth. Beyond recruitment, REM Associates supports e-fulfilment growth by increasing warehouse utilisation, filling pallet space, and helping secure new contracts. The team connects brands with scalable fulfilment partners while enabling 3PLs to expand their customer base and capacity. By combining deep knowledge of supply chain leadership and commercial strategy, REM Associates helps build and scale logistics businesses.
Role Description
The Head of Operations is a full-time, on-site role based in Stoke-On-Trent, responsible for overseeing day-to-day operational performance across logistics, fulfilment, and support functions. This role will lead and develop operational teams, set clear objectives, and ensure processes, KPIs, and service standards are met or exceeded. The Head of Operations will manage budgets, resource allocation, and capacity planning to maximise efficiency and profitability, while supporting the delivery of contracts and e-fulfilment growth initiatives. Responsibilities include monitoring operational data, identifying improvement opportunities, implementing best practices, and coordinating with commercial and leadership teams to align operations with business strategy. The role also involves building strong internal and external relationships, ensuring compliance with relevant regulations, and maintaining a safe and high-performing working environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Strong Operations Management experience, including oversight of logistics, fulfilment, and process improvement.
- Excellent Analytical Skills for interpreting operational data, forecasting capacity, and supporting data-driven decisions.
- Proven Team Management capabilities, including coaching, performance management, and building high-performing teams.
- Clear and confident Communication skills, with the ability to collaborate across functions and influence stakeholders.
- Demonstrated Budgeting and cost-control skills, including managing P&L, resource planning, and operational expenditure.
- Experience in logistics, supply chain, or 3PL environments, ideally in a senior operational leadership role.
- Ability to work on-site in Stoke-On-Trent and operate effectively in a fast-paced, growth-focused setting.
- Relevant degree or professional qualification in Operations, Supply Chain, Business Management, or a related field is advantageous.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills