REM Associates Ltd
Head of Operations Automotive
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Company Description
REM Associates Ltd is a specialist consultancy focused on executive search and 3PL e-fulfilment growth within logistics and supply chain. With over 50 years of combined experience, the company partners with blue-chip organizations, global brands, and leading 3PL providers across the UK and internationally. REM Associates is known for placing high-performing leaders who drive operational excellence and commercial growth, while also supporting clients in maximizing warehouse capacity and winning new contracts. By connecting brands with scalable fulfilment partners and helping 3PLs expand their customer base, the firm creates measurable commercial impact. The team’s strength lies in understanding both the leadership required to run complex supply chains and the commercial strategy needed to grow them.
Role Description
The Head of Operations Automotive will lead end-to-end operational performance for automotive logistics and fulfilment activities in an on-site role based in Birmingham. This full-time position is responsible for overseeing daily warehouse and transport operations, ensuring service excellence, safety, and cost efficiency across automotive accounts.
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Responsibilities:
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- Managing and developing operational teams
- Setting and tracking KPIs
- Optimizing processes
- Implementing continuous improvement initiatives aligned with customer and business objectives
- Collaborating closely with commercial, finance, and customer success teams to support contract performance, capacity planning, and new business onboarding
- Stakeholder management with key automotive clients
- Preparing operational reports
- Ensuring compliance with industry standards and regulatory requirements
Qualifications
- Strong leadership and people management skills, with experience motivating and developing diverse operational teams
- Proven expertise in logistics, supply chain, or 3PL operations, ideally within automotive or industrial sectors
- Demonstrated ability in operational planning, KPI management, and performance improvement
- Experience in warehouse and transport management, including capacity planning and resource optimization
- Advanced analytical and problem-solving skills, with proficiency in data-driven decision-making and reporting
- Excellent communication, stakeholder management, and relationship-building skills with internal and external partners
- Track record of leading continuous improvement initiatives, such as Lean, Six Sigma, or similar methodologies
- Comfort working on-site in a fast-paced environment, with strong focus on health, safety, and regulatory compliance
- Bachelor’s degree in logistics, supply chain management, business, engineering, or a related field; equivalent experience considered
- Previous senior operations leadership experience (e.g., Operations Manager, Head of Operations, General Manager) within logistics or automotive is highly desirable
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