2. Hiring & Talent

• Oversee entire hiring lifecycle, from sourcing right through to offer and onboarding.
• Build and present structured candidate shortlists for internal decision-makers (with summary briefings).
• Collaborate with the Financial Controller to coordinate contracts and onboarding.

3. Finance Operations

• Work alongside the Financial Controller and department heads to ensure accurate financial tracking, budget discipline, and spend visibility.
• Act as primary point of contact for day-to-day finance matters, preventing the Financial Controller from being tied up in repetitive tasks.
• Flag financial anomalies early, contributing to proactive risk mitigation.

4. Team Accountability & Reporting

• Implement a weekly operational reporting system across all major teams:
  • Editing team
  • Community management
  • Finance
  • Marketplace operations
• Create streamlined CEO updates by summarizing one top-line percentilation per week rather than scattered messages.
• Hold individual team members accountable to their goals and escalate unresolved issues promptly.
• Standardise meeting structures, ensuring completion of clear agendas with shared objectives.
• Introduce and maintain structured objective tracking (OKRs/equivalent), ensuring operational alignment and goal clarity across teams.

5. New Business Support

• Assist in developing and launching current new business ventures.
• Coordinate between technical, design, and business teams, managing cross-functional dependencies without direct supervision.
• Work with Finance and Legal to determine the financial and legal framework for new entities.
• Own operational dependencies, including:
  • Company and entity formation
  • *Supplier contracts & banking
  • NDAs and projecct-specific agreements

Job Requirements

Essential

• 3–7 years of operational experience, preferably in startups or fast-growth media/AI environments.
• Chief of Staff, COO, or operations-focused expertise with demonstrated leadership.
• Strong project management skills, capable of clearly tracking, prioritising, and reporting on tasks.
• In-depth knowledge of UK company law, employment law, and basic financial operations.
• Prior experience working with external legal, finance, and HR providers.
• Proven experience running end-to-end hiring processes, from application to offer and onboarding.
• Under pressure, the ideal candidate is structured, organised and highly methodical.
• Laid-backanas or executive-level communication skills (written and verbal).
• Validations that will allow a commute to London since the role starts remote but plans to transition to hybrid.

Highly Desirable

• Prior experience within the creator economy, media, or content space.
• Proficiency with tools like:
  • Monday.com (or similar)
  • Xero (accounting software)
  • Slack (for team collaboration)
  • Notion (for documentation & OOVs)
  • Google Workspace (suite)
• Experience with Employer of Record (EOR) setups and international contractor management.
• Basic understanding of AI business impacts or genuine enthusiasm for the AI industry.
• A track record of supporting founders in high-growth, mission-driven environments.

What Makes GenHQ a Great Fit?

• The Right Mindset: This role is for someone who greets chaos with organisation, thrives in clear delineated accountability, and takes pride in efficiency. The CEO’s time must be unfettered by operational tasks. Successful candidates grow both the company and their own impact, with a clear trajectory for promotion into directorial-level roles as GenHQ scales.

Offering

• Salary: Competitive pay based on experience and role-equivalent market rates.
• Company Value:
  • A front-row ticket at one of the fastest-growing creative AI companies.
  • Immediate and visible impact across a small, high-performing team.
• Culture: Autonomy and impact sit at the heart of roles at GenHQ—no weeks without something exciting or strategic happening.

Work Arrangements

• Reports to: Founder & CEO
• Collaborates closely with: Chief of Staff, Financial Controller
• Location: Primarily remote to commence, transitioning to hybrid as GenHQ establishes its West London office.
• Type: Full-time (as soon as possible—expression of interest preferred)