TipTopJob
Head of Operations : Oxfordshire : A GBP 80,000 OTE + Accommodation Package
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Are you an experienced multi-site hospitality leader looking for your next challenge?
We're working with a growing independent hospitality business that's built an outstanding reputation for quality, community, and great guest experiences. With ambitious growth plans ahead, they're looking for a commercially driven Head of Operations to lead their estate and play a key role in the next phase of the business.
This is a hands-on leadership role where you'll have full responsibility for operational performance, coaching General Managers, driving profitability, and ensuring every venue consistently delivers exceptional hospitality.
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What You'll Be Doing
- Leading and developing a team of General Managers across a multi-site estate
- Driving sales, EBITDA, labor, and GP performance
- Improving standards, consistency, and operational excellence across all sites
- Supporting underperforming venues and implementing action plans
- Building a strong leadership pipeline and creating a culture of accountability and development
- Working closely with the senior leadership team to support future growth
We're Looking For Someone Who Has
- Proven experience as a Head of Operations, Senior Operations Manager, or Area Manager within hospitality
- Managed a multi-site portfolio of around 5-15 venues
- Strong commercial acumen with full P and L responsibility
- A track record of improving operational performance and developing high-performing teams
- A visible, hands-on leadership style with a passion for coaching people
- Excellent organizational skills and a data-led approach to decision-making
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This is not a stepping-stone role. We're looking for an experienced operator who can hit the ground running, bring fresh ideas, and make an immediate impact.
If you're passionate about hospitality, people, and building successful businesses, we'd love to hear from you.
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