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Head of Operations (Tech Startup)
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Head of Operations - London
Compensation: £95K-£120K base salary + equity
What You'll Be Doing
As Head Of Operations, You'll Build The Operational Foundation That Allows a High-growth Tech Startup To Scale Without Breaking. Your Focus Will Be On Turning Ad-hoc Activities Into Repeatable Systems. Day-to-day, You'll
- Own the operating model - Design and implement processes, systems, and frameworks that scale with revenue growth
- Drive operational efficiency - Identify bottlenecks, eliminate waste, and make the business run faster and leaner
- Build cross-functional infrastructure - Create the connective tissue between Product, Sales, Customer Success, and Finance
- Lead key operational initiatives - From go-to-market operations to supply chain optimization to vendor management
- Establish performance metrics - Build dashboards and reporting that give leadership real-time visibility into what's working
- Manage strategic projects - Take ownership of company-wide initiatives that require operational execution
- Scale the team - Hire, develop, and manage an operations function as the company grows
- Partner with the exec team - Sit at the leadership table and influence decisions on resource allocation, priorities, and growth strategy
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You'll Fit Right In If You Have
- Consulting background - MBB, Big 4, or top-tier operations/strategy firms
- 7+ years in operations - corporate operations, business operations, or operational leadership roles
- Tech or startup exposure - You've seen what good (and bad) operations look like in fast-moving environments
- Builder mentality - You don't just optimize what exists; you create new systems from scratch
- Bias for action - You know when to move fast with 80% certainty vs. when to slow down and get it right
- Cross-functional leadership - You can influence without authority and get teams to row in the same direction
- Strong analytical skills - Data-driven decision making comes naturally, but you don't let analysis paralysis slow you down
- Scrappiness - You're comfortable with ambiguity and can toggle between strategic thinking and rolling up your sleeves
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you've spent your career in consulting and want to move into a role where you build and run operations, this role is for you. This is your chance to own outcomes and shape how a company scales.
How to Apply
Step 1: Submit your application through NextStep
Step 2: Complete your NextStep profile so we can match your background with this role
Step 3: If you're a strong fit, we'll facilitate an introduction to the hiring team for next steps
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