Citizens Advice Scotland
Head of People
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Location: Edinburgh or Glasgow office
Please note that the team is based in both Glasgow and Edinburgh and therefore there will be a requirement for flexibility to attend both offices on occasion.
Workplace type: Hybrid working. You will be required to work a minimum of 2 days per week in the office. This is a minimum, but you may opt to be office-based up to 5 days per week.
Hours per week: 35 hours per week
Type of contract: Permanent
Salary scale: Level 7, £51,105 - £62,457 per annum, commensurate with experience.
Closing date: 23 July 2026.
Face-to-face Interviews: Interviews for this role will take place in the Edinburgh office on 04 or 06 August 2026.
Are you a strategic leader passionate about delivering positive outcomes for people and excited by helping people to thrive?
At Citizens Advice Scotland we are a service for people and by people. People are the heart of our network.
We are looking for an experienced, people-focused strategic leader to become our new Head of People. This is an exciting opportunity to really make a difference to the lives of people across Scotland and ensure that the people that work and volunteer for our network thrive in their roles.
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This newly created role will lead Citizens Advice Scotland and our members, 58 local bureaux to be regarded as one of the best places to work in Scotland.
What you will do:
- Build a culture that aligns with our values and ensures our decisions and interactions with each other are person-centred, inclusive, collaborative, empowering, and supportive.
- Support our people to deliver advice and insight that changes lives through ensuring that we have the right policies, procedures, training, and support to do their role.
- Champion the value that people bring to the network and ensure people drive our decision making.
If you are ready to lead meaningful change and make a lasting impact, we would love to hear from you.
Employee benefits
Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work-life balance and we have designed our working practices and benefits to support this. Here are some of the things our employees benefit from: a 35-hour full-time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role. For more details of some of the other benefits on offer to our employees, please see the section on employee benefits in the job pack.
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Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family-friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.
For more information about this role and to apply, please visit our Careers website: https://citizensadvicescotland.recruitee.com/o/head-of-people
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