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NAMED COLLECTIVE

Head of People Operations

London
Posted 27 days ago
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NAMED COLLECTIVE NAMED COLLECTIVE is a London-born fashion brand at the intersection of design, culture and modern commerce - and we've built it differently from the start. Since launch, NAMED has established itself as the 'rebel kid' of the industry - a brand with a genuine point of view, and a community to match. We create leisurewear in a way that nobody has before. We don't make basics, we make the statement pieces our customer builds their outfit around. We're rooted in a deep obsession with our community and our customers - over 1.9 million people around the world who don't just follow us, they're part of what we build.

The Opportunity We've grown at an average rate of 84% year-on-year over the last 5 years through our ecommerce stores, with particularly strong momentum across the UK and US. We're only scratching the surface of what's possible. The momentum is real. This is a rare opportunity to join a brand that has already proven itself - where the foundation is strong, the ambition is bigger, and the right person will have a real impact on how we show up and build from here. Now, we’re looking for our first Head of People Operations - a newly developed role at a pivotal moment. You’ll own how we bring people into the company, how they grow, and how we enable them to do the best work of their careers. This is a function in its early stages of development at NAMED. This is about the build - you won’t inherit a finished system - you’ll shape it. Working closely with the Senior Leadership team, you’ll design the infrastructure, processes and ways of working that allow us to scale from a team of 45 to our next stage of growth and beyond - without losing the quality, care and standards that define us. We build everything around radical accountability and celebration. We believe in being in the room together. We don’t over-engineer things - if it’s not adding value, it doesn’t stay. The right person understands this instinctively - and knows how to build systems that are thoughtful, effective and almost invisible to the people using them.

THE ROLE Build and take ownership of the People Operations function in line with the company vision - from contracts and payroll through to talent management, onboarding, L&D, systems, benefits and compliance, and everything in between Build the People infrastructure that underpins how the company runs - and ultimately, how far it can scale - simple, scalable and built to support both today’s team and tomorrow’s Create an environment where things just work - where expectations are clear, processes are seamless, and nothing critical relies on chasing Own the end-to-end recruitment and talent lifecycle - helping attract, hire, develop and retain exceptional people, while building hiring processes and talent practices that raise the bar as the company grows Design an onboarding experience that reflects the standard we expect and the values we hold - setting every new joiner up to feel confident, connected and productive from day one Establish the foundations of a high-performing, deeply cared-for team - clear feedback, real development, strong manager support and the rhythms that drive consistency and accountability Lead, manage and develop the People team - supporting growth to ensure consistently high standards of delivery and a function that scales with the business Work closely with Senior Leadership and managers on hiring, compensation and team design - bringing clarity and good judgement to the decisions that shape the company Oversee workplace operations and team experience - ensuring the environment supports how people do their best work, while maintaining strong standards across health & safety, insurance and operational compliance Stay close to the detail but think ahead - using data, instinct and judgement to identify gaps early and continuously improve how we hire, support and grow our people Be a true operator within the business - stepping in where needed, solving problems quickly and helping the company move forward without friction

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I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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A GOOD FIT LOOKS LIKE You’ve spent 6 - 10 years building within People Ops, and have seen a company through meaningful growth You understand how quickly things break (and need rebuilding) as a team scales - and you’re comfortable operating in that reality You’ve personally built the core foundations - hiring, onboarding, performance, or broader people infrastructure - not just maintained them You’re an operator first - comfortable owning the detail, from contracts and systems to comms, not just shaping the strategy You’re fluent in the tools and systems that make teams run well, and know how to implement them in a way that actually sticks You’ve had real ownership across the full people landscape - from the day-to-day to the more complex areas like ER and compensation You’re used to working closely with founders or senior leaders, and can navigate ambiguity, challenge thinking and keep things moving You care deeply about building a great team - and understand that this comes from both high standards and how people are supported day-to-day

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YOU’RE ON OUR PAGE IF YOU... Are a builder, not a maintainer - you’re energised by starting from scratch and figuring out what good looks like as you go Take real ownership - if something isn’t working, you step in and fix it without waiting to be asked Have good judgement - you know when structure and process adds value and when it just gets in the way Are thoughtful with data - you focus on what matters, use it to improve, and avoid unnecessary noise Are warm but direct - you’re comfortable having honest, and sometimes hard conversations, and you handle them with care and clarity Are curious about how tools (including AI) can make your work faster, better and more effective Care deeply about the team - and believe that building an exceptional company starts with the people inside it

FOR THE COLLECTIVE Competitive salary; Optional health cash plans; Generous team discount; Best friend + family discount; 32 days holiday (inc bank holidays); Birthday day off & gift; Work From Home Wednesdays; Bookable Work From Home Days; Flexible working hours; EAP with Virtual GP; Summer + Winter team parties; Regular team socials; Modern studio workspace with free snacks and refreshments; Pension scheme.

Candidates must be based in London and have the right to work in the UK.

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Skills

People Operations
Talent Management
Onboarding
Learning and Development
Recruitment
Performance Management
Employee Relations
Compensation
Data Analysis
Team Leadership
Process Improvement
Communication
Problem Solving
Organizational Development
Compliance
Health and Safety

Location

London, England, United Kingdom

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