Welsh Ambulance Services University NHS Trust
Head of People Services

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Head of People Services
Head of People Services
The post-holder will provide senior leadership across the People Services team, with responsibility for:
- Employee Relations Case Management for the Trust
- Line management of Investigation Officers
- Line management of People Business Leaders
- Close collaboration with colleagues across the Wider People and Culture Directorate
Welsh Language Requirement
- The ability to speak Welsh is desirable for this post. Welsh and/or English speakers are equally welcome.
- Welsh Language Level 1 skills are highly desirable.
Key Responsibilities
Leadership and Advice
- Provide leadership and expert advice to the People Services Team and Employee Investigations Team on all Employee Relations matters and complex cases.
Strategic Alignment
- Operate as a core member of the senior leadership team for the People & Culture Directorate:
- Ensure strategies, plans, and ways of working are coherent, aligned, and effective.
- Deliver a high-quality, value-added service to the organisation.
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Executive Support
- Deputise for the Assistant Director of People Services as required.
- Represent People Services on relevant national groups, influencing the All-Wales workforce agenda.
People & Culture Leadership
- Provide a comprehensive, professional, and high-quality people service to nominated Directorate(s).
- Lead the Directors in developing:
- People capacity and capability to meet business plans.
- Robust and effective workforce planning.
About Us: #RemarkablePeople
Our workforce exceeds 4,000 remarkable individuals, all contributing to world-class patient care across Wales, 24/7. Every role, patient-facing or support-based, is critical in delivering high-quality care when and where needed.


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Inclusivity and Diversity
We value diversity and strive for an environment where inclusivity is prioritised. Applications from under-represented groups are strongly encouraged, including:
- Black, Asian, and Minority Ethnic communities
- LGBTQ+ communities
- Disability groups
Careers
Opportunities at the Welsh Ambulance Services University NHS Trust span the entire service, offering careers that are fulfilling, challenging, and rewarding.
Further Information & Contact
- Salary: Applicants will start at bottom of band, however, those with relevant experience can apply for a higher salary.
- Informal Enquiries: Name: Beverley Flood Job Title: Assistant Director of People Services Email: bev.flood@wales.nhs.uk Phone: 07977 695036
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