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Join us at CyberSentriq
CyberSentriq is scaling fast, and we're shaping a category defining, AI enhanced cyber security portfolio built for the MSP channel. As we approach $100m ARR, we're looking for a commercially minded, strategic Head of Product to lead our product function and drive the vision across our portfolio.
If you thrive in high growth environments, enjoy leading with insight, and want to work where your decisions directly influence product direction and company momentum, this is your opportunity.
We are hiring for this role across the UK, Ireland or South Africa, working hybrid or remotely.
What You'll Do:
Product strategy & vision
- Define a compelling product vision and value proposition for customers and partners.
- Build and own a clear, outcome driven 12-month roadmap across the product portfolio.
- Prioritise opportunities driving growth, customer retention, accelerate ARR, and sharpen our competitive edge.
- Bring forward thinking on AI ML, predictive analytics and automation to differentiate our offering.
- Align product direction with business strategy, integration priorities and channel first ambitions.
Commercial leadership
- Create data driven business cases, clearly articulating opportunity, impact, risks, effort and expected ROI.
- Collaborate closely with sales, marketing, channel, customer success and support teams to validate demand and evaluate tradeoffs.
- Own and improve core KPIs including adoption, usage, retention, churn risk, NPS CSAT and ARR.
Customer, channel & market insight
- Build a deep understanding of MSPs, VARs, distributors and SMB customer environments.
- Transform customer feedback, telemetry and AI generated insights into actionable product decisions.
- Maintain a clear, informed perspective on market trends, competitive shifts and channel economics.
- Translate insights into clear, evidence based investment decisions.
- Sustain regular communication with strategic customers via conferences, product webinars and customer advisory board CAB programmes.
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Cross functional leadership
- Lead and develop a high performing product team, creating clarity of vision and strong execution discipline.
- Work closely with Product Owners, Engineering Leads, Design and Scrum Masters to turn strategy into impactful outcomes.
- Lead across teams where platform services, AI capabilities and customer experience intersect, amplifying the voice of our customers throughout the entire business.
- Build trusted, collaborative relationships across Product, Engineering and go to market functions to maximise the impact of your strategic direction.
What You Bring
You'll thrive in this role if you bring:
- Proven experience leading Product Management teams within a SaaS environment.
- Strong commercial instincts, comfortable building business cases, owning KPIs and modelling customer value.
- Experience defining and delivering product strategy at scale in a high growth organisation.
- Excellent communication and stakeholder leadership skills, you bring people with you.
- A track record of using AI and automation to elevate products or customer experience.
Bonus (advantageous) Experience
- Experience within cyber security, data protection, email security, backup recovery or adjacent SaaS.
- Time spent inside an MSP or channelled software business.
- Experience in private equity backed SaaS environments.
- Familiarity with ML driven insights, AI copilots or automation tooling.
Why you'll love working here
- Shape strategy in a rapidly scaling cyber security business with strong commercial performance.
- High visibility and influence across Product, Engineering and GTM teams.
- Play a pivotal role in building an AI-enhanced security portfolio for the global MSP channel.
- Join a collaborative team with bold ambition, supportive leadership and opportunities to grow.
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How success will be measured in this role:
- Growth in adoption and usage across MSPs and end customers.
- Improved net retention and reduced churn risk.
- Predictable, outcome led roadmap delivery.
- High-quality business cases and measured ROI from major investments.
- Strong cross functional alignment and positive stakeholder feedback.
Celebrate Your Benefits with Us!
- Enjoy 20 days paid holiday
- 2 CARE Days - Give back and get your birthday off as a thank you
- Private Medical - Caring for you inside and out
- Collaborative and supportive work environment
- Recognition for your contributions
- Opportunities for professional and personal growth
- Career advancement in our dynamic and innovative company
Ready to Make an Impact?
Join us in our mission to revolutionise the cybersecurity industry and achieve our ambitious growth targets. Apply today and take the next step in your career!
Follow CyberSentriq on on LinkedIn for the latest updates, MSP insights, and new opportunities.
Find out more about our Private Equity Investors and why working for a PE company is game changing. Bregal Milestone - Inspired by ambition. Driven by growth
Please note that we do not accept speculative CVs from recruitment agencies. All submissions must be in response to specific job vacancies listed by our company. Any unsolicited CVs will be considered the property of CyberSentriq, and no fees will be payable in relation to them.
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