Levick Stanley
Head of Programme Management
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Head of Programme Management
Department: Transformation & Change
Reports to: Director of Transformation & Change Delivery
About the Role
We're looking for an experienced Head of Programme Management to lead the successful delivery of major business transformation programmes within a large, complex organisation. This is a strategic leadership role responsible for overseeing complex change initiatives spanning technology, business operations, customer services and data. You'll ensure programmes are effectively planned, governed and delivered, while leading a high-performing team of programme and project professionals.
Working closely with senior stakeholders, you'll play a key role in shaping transformation delivery, driving continuous improvement and ensuring programmes achieve their intended business outcomes.
Key Responsibilities
Programme Leadership
- Lead the delivery of large-scale transformation programmes from initiation through to successful completion.
- Ensure programmes align with organisational strategy and deliver agreed objectives.
- Oversee programme performance, risks, dependencies and delivery milestones.
- Remove barriers to delivery and resolve escalated issues.
Team Leadership
- Lead, coach and develop Programme Managers, Project Managers, Change Managers and Project Support professionals.
- Build a high-performing, collaborative delivery function.
- Allocate resources effectively across multiple programmes and priorities.
- Foster a culture of continuous improvement and delivery excellence.
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Governance & Assurance
- Ensure programmes operate within established governance and assurance frameworks.
- Chair programme governance meetings and oversee stage-gate reviews.
- Review business cases, delivery plans and key programme documentation.
- Maintain high standards of quality, compliance and delivery assurance.
Stakeholder Management
- Partner with senior executives, sponsors and business leaders to align priorities and delivery plans.
- Build strong relationships across business and technology functions.
- Communicate programme progress, risks and key decisions clearly and effectively.
- Influence stakeholders at all levels to support successful delivery.
Financial & Resource Management
- Oversee programme budgets, forecasting and resource planning.
- Ensure business cases demonstrate clear value, costs and expected benefits.
- Track financial performance and benefits realisation throughout programme delivery.
Risk & Performance
- Maintain oversight of programme risks, issues and interdependencies.
- Ensure effective reporting through governance forums and performance dashboards.
- Monitor programme health and drive timely resolution of delivery challenges.
- Maintain accurate programme documentation and reporting.
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About You
You'll be an accomplished transformation leader with a proven track record of delivering complex programmes within large organisations. You'll bring:
- Significant experience leading enterprise-wide transformation and change programmes.
- Strong programme and project management expertise across multiple workstreams.
- Experience leading multidisciplinary teams within a matrix environment.
- Excellent leadership, coaching and people management skills.
- Outstanding stakeholder management and influencing abilities at executive level.
- Strong knowledge of governance, assurance and business case development.
- Experience managing programme budgets, financial planning and resource allocation.
- Excellent risk, dependency and issue management capability.
- Experience managing third-party suppliers and delivery partners.
- Knowledge of recognised delivery methodologies including MSP, PRINCE2 and Agile.
- Experience using delivery and reporting tools such as Microsoft Project, Smartsheet, SharePoint and Power BI.
What's on Offer
This is an opportunity to lead high-profile transformation programmes that deliver meaningful organisational change. You'll work alongside senior leaders, shape strategic delivery and develop high-performing teams while driving measurable business outcomes.
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