Pennine Care NHS Foundation Trust
Head of Quality
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Job Description: Senior Governance & Quality Lead (Care Hub Triumvirate)
About the Role
The post holder will deliver a robust governance framework within a defined locality/specialism as part of the Care Hub Triumvirate leadership team, supporting high-quality, safe, and supportive mental health services for Pennine Care NHS Foundation Trust.
Key priorities include:
- Coordinating all quality and governance activities, including:
- Developing and implementing policies
- Managing risk-strategy frameworks
- Overseeing training programs
- Conducting audit activities
- Planning, delivering, and reviewing comprehensive mental health services across five boroughs (Bury, Oldham, Rochdale, Stockport, Tameside & Glossop).
- Participating in on-call rotations.
Key Responsibilities
The role involves shared leadership within the Care Hub Triumvirate, working alongside:
- Care Hub Associate Director
- Clinical Director
Core accountability includes:
- Joint responsibility for managing the care hub, ensuring:
- Effective alignment with national/local strategies
- Achievement of service objectives while optimising resources
- Senior representation of the care hub in internal and external meeting forums
- Escalation management for:
- Patient safety
- Experience
- Service effectiveness
- Mitigating/reducing associated risks
- Supporting teams in understanding their responsibilities and accountability for:
- Safety
- Patient experience
- Clinical/service quality
- Conducting difficult conversations with staff/teams to hold them accountable for clinical practice concerns impacting quality.
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About Pennine Care NHS Foundation Trust
We provide high-quality mental health and learning disability services across five Greater Manchester boroughs, with a vision to foster "a happier and more hopeful life" for our communities. Our staff, known as #PennineCarePeople and supported by our unique benefit package, are at the heart of this mission.
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Diversity & Inclusion
Pennine Care is committed to offering opportunities to:
- Individuals of any race, age, disability, ethnicity, nationality, gender, sexual orientation, religion, or belief
- Those with lived experience of mental health challenges (directly or as carers) are particularly encouraged to apply.
Benefits Package
When you join us, we provide:
- Generous annual leave and occupational benefits for Agenda for Change and Medical/Dental staff
- Flexible working policies to support work/life balance
- Access to Continued Professional Development (CPD)
- Participation in improvement and research initiatives
- Health and wellbeing activities and concierge services
- Staff discounts across retail, leisure, and travel
Applications & Enquiries For more details or informal visits, contact:
- Name: Sarah Leah
- Job Title: Network Director of Quality
- Email: sarah.leah3@nhs.net
- Telephone: +44 (0)7517 574 922
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