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Macstaff

Head of Quality Assurance

Newcastle upon Tyne
Posted 7 days ago
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Leading QM Opportunity for Defence/Aerospace Firm in Newcastle

About the Role

Head of Quality/Senior Quality Manager – a senior leadership position at a defence/aerospace manufacturing firm based in Bedlington/Blythe, Newcastle/Northumberland.

This dynamic role allows you to lead and shape the Quality Management function within a forward-thinking company that values excellence, innovation, continuous improvement, and a supportive culture. Perfect for a senior-quality professional looking to make a meaningful impact while enjoying a competitive salary and attractive benefits package.


The Role & Responsibilities

Key responsibilities include:

  • Developing and implementing quality objectives, improvement strategies, and compliance plans aligned with company goals, AS9100 standards, and regulatory requirements
  • Chairing Management Reviews to evaluate the effectiveness of the Quality Management System (QMS) and identify improvement opportunities
  • Leading, mentoring, and motivating the Quality team to create a high-performing, inclusive environment
  • Managing regulatory compliance across standards such as REACH, CMRT, RoHS, and EMRT
  • Monitoring regulatory changes and ensuring internal/external compliance updates
  • Tracking Key Performance Indicators (KPIs), such as Cost of Poor Quality (COPQ), customer complaints, and irregularities, then leading ** correction/prevention projects**
  • Implementing process and product control strategies, including:
    • PFMEA (Process Failure Mode and Effects Analysis)
    • Statistical Process Control (SPC)
    • Production Part Approval Process (PPAP)
    • Supplier & Internal Audits (Layered Process & Final Goods)
  • Developing ISO procedures to enhance compliance, standardisation, and operational efficiency
  • Performing internal audits, supplier audits, and customer audits to uphold AS9100 certification
  • Driving corrective and preventive actions using 8D, Mistake Proofing, and problem-solving methodologies

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Why you're a good match

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Requirements & Experience

This role suits a thoughtful, results-driven leader with:

✔ Proven senior leadership experience in Quality Management within manufacturing, with a track record of driving continuous improvement initiatives ✔ Deep technical expertise in the Aerospace, Defence, or Automotive sectors ✔ Strong knowledge of AS9100, QS 9000, ISO 9000, and TS 16949 standards and methodologies (FMEA, SPC, 8D, MSA, Layered Process Audits) ✔ Exceptional mentoring and team development skills ✔ Qualifications in Quality Management, Regulatory Compliance, or related fields

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Benefits & Perks

As Head of Quality, enjoy a competitive salary and a fantastic benefits package:

  • Pension contributions
  • Healthcare cashback plan
  • Employee assistance programme
  • Site incentive scheme
  • Financial wellness benefits
  • Shopping/lifestyle discounts
  • Cycle-to-Work Scheme
  • RAC membership discounts + gym access
  • 5 weeks’ annual leave (plus bank holidays)
  • A supportive, collaborative working environment, focusing on wellbeing and sustainability

How to Apply

Apply here via the job posting link, or send your CV to anthony@macstaff.co.uk.

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Skills

Quality Management
Continuous Improvement
Leadership
Aerospace
Defence
Automotive
AS9100
ISO 9000
FMEA
SPC
8D
MSA
Layered Process Audits
Regulatory Compliance
Mentoring
Team Development

Location

Newcastle upon Tyne, England, United Kingdom

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