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If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
This is a senior Enterprise Risk Management leadership role accountable for HSBC’s end-to-end Group approach to Reputational Risk Management. You’ll shape the framework, governance, decision pathways and escalation protocols across the bank, and provide enterprise-wide policy interpretation and guidance to drive consistent, high-quality risk management. A key differentiator is the role’s visibility and influence: you’ll act as Secretary to the Group Reputational Risk Committee (GRRC) chaired by the Group CRCO, driving identification, assessment and monitoring of reputational and emerging risks, and ensuring clear escalation and resolution of material issues.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
In this role you will:
- Lead the global 2LoD approach to reputational risk, setting standards and enabling consistent adoption across entities and markets.
- Shape and run clear governance, decision and escalation routes for reputational risk; keep senior stakeholders informed through concise executive narrative and materials.
- Act as Secretary to GRRC (chaired by the Group CRCO), steering assessment, monitoring, mitigation tracking and escalation of reputational and emerging risks.
- Drive global review, approval and implementation of Group Risk Appetite and relevant policies, ensuring effective embedding and consistent adoption.
- Provide end-to-end oversight of reputational risk-related risk appetite and risk map reporting to senior committees (including GRRC, Group RMM, Group Risk Committee and the Board), ensuring quality, consistency and decision-useful outputs.
- Steward and challenge management of complex reputational risks, including defence and greenwashing exposures (firm-based and client/transaction-based).
- Lead priority policy enhancements (including Reputational Risk policy and Defence policy) and ensure effective implementation.
- Lead and develop a multi-location team; role-model strong risk culture, and partner with other oversight functions and audit to maintain a holistic view of the risk profile.
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To be successful in this role you should meet the following requirements:
- Deep understanding of reputational risk and how it is identified, assessed, monitored and mitigated, and its impact within HSBC’s commercial and strategic context.
- Strong knowledge of a financial institution’s business model, products and key risk drivers, with the ability to balance risk management, regulatory expectations and commercial pragmatism (experience in a globally significant financial institution preferred).
- Proven experience producing high-quality committee/governance papers and executive-level materials to tight timelines (including implementing feedback quickly).
- Demonstrated ability to lead risk culture and provide expert advice and robust challenge across a matrix organisation; strong stakeholder management at senior levels.
- Excellent written communication skills—able to synthesise complex information into clear, concise reporting for Board/Executive audiences; strong attention to detail in MI/reporting.
- Experience establishing and maintaining external relationships, including some experience interfacing with regulators, and representing the organisation with external parties (e.g., auditors/regulators).
- Strong leadership capability, including leading a multi-locational team of professionals and operating effectively in a fast-changing environment with shifting priorities.
- Relevant qualification/experience: Bachelor’s degree (BA/BS); advanced degree preferred (e.g., MBA/MSc/PhD).
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This role is based in London on a hybrid working basis.
Continue to grow with our internal opportunities.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.
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