HM Prison and Probation Service
Head of Service - Gloucestershire - Permanent - Full Time (Ref: 19642)

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Head of Service - Gloucestershire - Permanent - Full Time (Ref: 19642)
This position is based at NPS Twyver House Gloucester, GL1 1DR
Job Summary
Please refer to the Job Description
Job Description
Heads of Operational Function may be required to undertake any combination, or all, of the duties and responsibilities set out below.
- Lead, innovate and develop local strategies in line with the national strategic framework
- Effectively lead cluster operational delivery and contribute corporately to national operational delivery and priorities
- Lead the NPS in local strategic partnerships and ensure appropriate representation within wider partnership frameworks
- Represent the NPS at national partnerships and development meetings in line with delegated functional lead and decision-making responsibilities.
- Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation
- Manage competing demands within (geographical) area of responsibility
- Responsible for the various functions across the division; including line management of middle managers.
- Manage resources effectively.
- Oversee the Multi Agency Public Protection Arrangements (MAPPA) locally in conjunction with other responsible authorities including the chairing of MAPPA level 3 meetings
- To make decisions and provide advice on the management of offenders where senior management authorisation or involvement is necessary e.g. authorising the recall of offenders to prison
- Oversight of the management of complaints within the Operational Function and direct involvement in complaint resolution where necessary
- Undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Disciplinary, Investigations, Performance Management and Staff Appraisals, chair grievance and other hearings.
- Work effectively with your respective Divisional Senior Leadership Team and take lead responsibility nationally for specific projects/portfolios
- Deputise for the Deputy Director as required in the LDU / operational unit functional area of activity
- Comply with Health and Safety legislation. Ensure all risk assessments are undertaken and staff are made aware of their personal responsibility towards Health and Safety compliance
- Carry out agency responsibilities for victims.
- Carry out safeguarding children duties in accordance with the NPS statutory responsibilities and agency policies
- Discharge estates responsibilities for Head of Operational Function
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.
- Work within the aims and values of NPS and NOMS
The duties/responsibilities listed above describe the post at present and are not exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under job evaluation and shall be discussed in the first instance with the job holder
Person specification
Qualifications
Essential where the post holder has line management of operational units responsible for the supervision and/or risk management of offenders: Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice
Or, a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
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The following qualifications gained in England and Wales were previously recognised as providing such eligibility:
- Diploma in Probation Studies
- Diploma in Social Work (with Probation Option)
- CQSW (with Probation Option.)
Knowledge of Health and Safety and Equalities legislation.
Knowledge of the wider Criminal Justice System.
Current knowledge of effective practice in managing risk and reducing reoffending
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Leadership
- Making Effective Decisions
- Seeing the Big Picture
- Access to learning and development
Benefits
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service


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Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Name : SSCL Recruitment Enquiries Team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Telephone : 0345 241 5358
Recruitment team
Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
[https://jobs.justice.gov.uk/careers/JobDetail/19642?entityId=1964
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