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London Gatwick

Head of Social Impact

Guildford
£106k/yr
Posted 2 days ago
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Head of Social Impact

Director of Social Impact – London Gatwick

Compensation & Benefits

Circa £106,000, £12,000 flex allowance, up to 40% discretionary bonus scheme, plus comprehensive benefits including:

  • Free staff parking
  • Discounted rail travel
  • Share matching scheme
  • Flexible benefits package

About London Gatwick

Great journeys happen here. We’re a dynamic organisation powered by a vibrant community and passionate team. Join a career that’s anything but ordinary, blending purpose and opportunity in a world away from the everyday.

This is a hybrid role (office-first), with three days a week on-site and two days remote, flexible around operational needs.


About the Role

As Director of Social Impact, you’ll lead London Gatwick’s efforts to:

  • Drive economic partnerships and community investment, fostering future employment and business growth
  • Ensure full compliance with legal requirements and seamless alignment across the business
  • Integrate noise management strategies with operational teams and partners, maintaining compliance and community engagement
  • Act as a key liaison between the business and external stakeholders

Key Responsibilities

Team Leadership & Strategy

  • Manage the Social Impact team, fostering development and alignment with wider business priorities
  • Lead budget planning and financial management across the team
  • Develop and implement an integrated Social Impact Plan, covering:
    • Economic partnerships
    • Community investment
    • Education and employment initiatives
    • Noise management strategy
  • Ensure all activities align with legal/statutory requirements and Decade of Change goals

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Why you're a good match

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Stakeholder & Public Engagement

  • Proactively engage with stakeholders (including Public Affairs, local authorities, and community representatives)
  • Represent London Gatwick in external fora, delivering tailored presentations to diverse audiences
  • Drive community consultation and research, leveraging platforms like the GAL noise engagement programme
  • Collaborate with the communications team to share company vision, identify storytelling opportunities, and maintain a positive external presence

Performance & Reporting

  • Develop and track key performance indicators (KPIs), with a focus on Decade of Change goals 1, 4, and 5
  • Ensure accurate measurement and reporting of social impact and sustainability outcomes, adhering to best practice

Requirements

Experience and skillset requirements for this role include:

  • Proven leadership in social impact, with experience in:
    • Managing teams through change and complexity
    • Public consultation and partnership working
    • Stakeholder engagement, including influencing skills and resilience under pressure
  • Project and delivery management expertise, ensuring cross-team alignment
  • External representation skills, with a track record of:
    • Public speaking
    • Tailoring communications for diverse audiences
  • Regional insight beneficial:
    • Knowledge of Sussex, Surrey, and Kent demographics and Gatwick’s regional impact
    • Familiarity with social impact/sustainability reporting frameworks
  • Hybrid-work ready: Contrast between on-site and remote collaboration, and adapting to operational demands

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Why Join London Gatwick?

People & Culture

At Gatwick, you come first. We want your career to thrive here—an environment where diversity, equity, and inclusion drive our success.

  • Inclusive recruitment: Reasonable adjustments welcomed to help you perform your best.
  • Flexible working and development: Tailored benefits, career progression opportunities, and training to support personal and professional growth.

Location & Convenience

London Gatwick connects you to 100+ towns and cities, just 30 minutes from central London. Positive sustainability practices make commuting cost-effective and convenient—whether you choose cycling, electric transport, or train travel.


"Great journeys start here."

Start your career journey with us. Apply now to shape the future of social impact at Gatwick. Careers at London Gatwick

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Skills

Social Impact
Team Management
Public Consultation
Stakeholder Engagement
Communication
Project Management
Collaboration
Budget Planning
Reporting
Community Investment
Noise Management
Sustainability Reporting
Influencing Skills
Presentation Skills
Demographic Knowledge
Resilience

Location

Guildford, England, United Kingdom

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