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Head of S&OP
Salary: Competitive
Location: 3 days in London
We are excited to be partnering with a growing food business looking to appoint a Head of S&OP to join their team in London (3 days in the office, hybrid working).
About the Role
This is a newly created role that will play a critical part in shaping and embedding a best-in-class S&OP process across the business.
You will lead the alignment of demand, supply, inventory, production, and financial plans, ensuring the business can effectively balance service, cost, and cash objectives while supporting future growth. Working closely with both commercial and operational teams, you will drive forecasting excellence, enhance decision-making, and build a culture of collaboration and accountability.
In this role, you will:
- Own and continuously improve the end-to-end S&OP process, ensuring effective collaboration across teams.
- Drive demand and supply planning performance through:
- Improved forecast accuracy
- Inventory optimisation
- Capacity management
- Lead medium- and long-term planning activities, including:
- Scenario modelling
- Supplier risk management
- Capacity planning
- NPD launches
- Oversee key business KPIs, including:
- OTIF (On-Time In-Full)
- Forecast accuracy
- Waste reduction
- Use data and insights to drive continuous improvement and informed decision-making.
- Build and develop high-performing planning teams while influencing senior stakeholders across the business to achieve alignment and execution.
- Drive governance, accountability, and data-driven decision-making across the planning function and wider organisation.
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About You
- Extensive experience in Food FMCG supply chains, focusing on:
- Demand planning
- Supply planning
- Production planning
- Proven experience leading—or playing a key role—in a mature S&OP process
- Strong people leadership skills, demonstrating a track record in:
- Building
- Developing
- Motivating teams
- Excellent stakeholder management and communication skills, including the ability to:
- Influence senior leaders
- Drive cross-functional engagement
- Analytical mindset, with the skill to balance:
- Attention to detail
- Broader strategic objectives
- Proven ability to identify and implement process, system, and people improvements in fast-paced environments, yielding measurable results.
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