GSK
Head of Strategic Projects, Operations and AI Communications
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Head of Strategic Projects, Operations and AI Communications
Head of Strategic Projects, Operations and AI, Internal Communications
About GSK & The Role
GlaxoSmithKline (GSK) is advancing into a pivotal phase of growth with three core objectives: driving performance, accelerating research and development (R&D), and streamlining operations. Internal Communications is integral to ensuring employee engagement—the team empowers staff by instilling confidence in GSK’s future, highlighting the value GSK delivers to patients and shareholders, and fostering clarity around key priorities.
In this role as Head of Strategic Projects, Operations and AI, Internal Communications, you will lead projects and initiatives aligned with GSK’s enterprise priorities, leverage AI transformation to enhance operational efficiency, and manage a small team of communications and AI specialists. The ideal candidate will collaborate closely with business and technology leaders to strategise, implement AI solutions, and champion data-driven initiatives across CGA (Communications, Global Alignment).
Key Responsibilities
The role involves oversight of a team of three, reporting directly to the VP, Internal Communication and Global Functions, with the following core accountability areas:
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Team Leadership
- Build a collaborative culture, mentor team members, and provide strategic direction.
- Foster operational excellence and flair across functional projects.
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AI Transformation Strategy
- Own the AI transformation plan for the CGA function, defining focus areas and identifying use cases.
- Drive capability-building, engagement plans, and mindset shifts needed to enable transformation.
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Strategic Partnerships
- Partner with business leaders (including Tech functional leaders) to align on strategies, tools, and AI initiatives.
- Act as the AI champion for the CGA function, ensuring adoption and optimisation.
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Enterprise Priorities & Communications
- Develop and execute high-impact communications plans to embed GSK’s enterprise objectives.
- Use storytelling, compelling proof points, and data insights to demonstrate progress and build confidence in leadership.
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Strategic Project Support
- Lead communication planning for enterprise-wide strategic projects.
Why GSK Values You
GSK is looking for experienced and forward-thinking professionals with a mix of communications expertise, operational acumen, and strategic AI mindset. Ideal candidates will embody the following:
Attributes (Essential)
- Strong leadership and influencing skills at senior and enterprise levels.
- Expertise in leading cross-functional teams and driving cultural change.
- Exceptional creative storytelling, verbal/written communication, and adaptability.
- Proactive resilience—capable of excelling in high-pressure environments.
Required Experience
- Proven track record in applying AI to solve communications/business challenges.
- Experience leading change within a large team in a complex, international enterprise.
- Proven ability to align corporate strategy to frontline teams across global organisations.
- Skill in developing and managing high-performing international teams across multiple locations.
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Hybrid Working Model & Location
- Base: GSK’s central London HQ.
- Model: Hybrid, with at least two days per week expected onsite.
GSK – Culture & Vision
GSK fosters a purpose-driven culture that values:
- clarity and outcomes.
- inclusive leadership.
- making communications relatable and human.
Our Mission
"Uniting science, technology, and talent to get ahead of disease together."
GSK’s impact goals include positively influencing the health of 2.5 billion people by the end of the decade. We focus on therapeutic areas like:
- Respiratory and immunology/inflammation.
- Oncology.
- HIV.
- Infectious diseases.
We strive to create an environment where employees can thrive, align with our purpose, and contribute effectively to GSK’s success.
Equal Opportunity Employer
GSK is committed to equal opportunity. All applicants will receive consideration without regard to factors such as: Race, colour, religion, sex/gender identity, national origin, age, disability, genetic information, military status, or any attribute protected under federal/local laws.
For adjustments or inquiries regarding application accommodations: Contact UKRecruitment.Adjustments@gsk.com.
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