GSK
Head of Strategic Projects, Operations and AI Communications
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Head of Strategic Projects, Operations and AI Communications
Head of Strategic Projects, Operations and AI, Internal Communications
** GSK is in an exciting next phase of performance**, with three clear priorities: deliver growth, accelerate R&D, and simplify how we work.
Internal Communications plays a pivotal role in engaging our people—building confidence in our future, inspiring employees with the value GSK delivers to patients and shareholders, and bringing clarity so we can focus on what matters.
As Head of Strategic Projects, Operations and AI, Internal Communications, you will be accountable for developing and delivering communications plans and content that embeds GSK’s enterprise priorities, supports strategic projects, and executes our Culture and Engagement plans.
Additionally, you will lead AI transformation in CGA (Commercial Global Alliance)—developing a strategic plan with defined focus areas, driving upskilling, behaviour change, and mindset shifts, and leading a team of two communications and AI professionals. You will partner closely with business leaders, including Tech leaders, working at pace, and demonstrating strong leadership, business acumen, AI/data/tech knowledge, and the ability to influence and lead teams effectively.
Key Responsibilities
This role leads the Strategic Projects, Operations and AI, Internal Communications team (three members) and reports to the VP, Internal Communication and Global Functions. Key responsibilities include:
-
Team Leadership & Culture
- Lead the team by building a collaborative culture, supporting professional development, and providing clarity, focus, and direction.
- Foster an environment of trust, psychological safety, and shared accountability.
-
AI Transformation for CGA
- Own the AI transformation plan for CGA, partnering with colleagues to define focus areas, determine use cases, and identify opportunities for high-impact AI applications.
- Execute a targeted capability-building and engagement plan to enable behavioural change, ensuring smooth adoption of AI solutions.
- Act as an AI champion within CGA, collaborating with Tech functional leaders to align strategies, tools, and support.
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- Strategic Communications
- Develop and deliver impactful communications plans to bring GSK’s enterprise priorities to life, using storytelling and compelling proof points to build confidence and demonstrate progress.
- Lead communications planning and support for strategic enterprise projects as needed.
Why You?
We are looking for an experienced communications professional who can drive impact at scale. Key attributes include:
- Strong influencing and coaching skills with senior leaders and cross-functional teams.
- Highly collaborative, with the ability to lead cross-functional initiatives and drive impact.
- Exceptional creative written and oral communication, including storytelling and presentation skills, with cultural sensitivity to adapt messages for global audiences.
- Proactive and resilient, capable of excelling in high-pressure environments.
- Technical aptitude: Deep knowledge of AI, data, and tech applications in communications, with experience applying AI solutions to business challenges.
Required Experience
- Proven track record in leading and driving change within a functional team.
- Significant internal communications experience supporting complex, multinational organizations and senior leaders.
- Experience in leading and developing high-performing teams across multiple global locations.
- Proven ability to translate corporate strategy into frontline action and messaging.
How to Apply
If this opportunity resonates with your expertise and ambitions, apply now by sharing:
- Your CV
- A short note explaining how your skills align with this role and the impact you aim to make.
Closing Date: COP Friday, 24th July 2026 Due to the extended closing date, there will be a delay in providing application status updates. Interviews are expected to begin in August 2026.
Location & Working Model
- Based at our London HQ with a hybrid working model.
- Onsite presence required (typically two to three days per week).
What We Value
We thrive on people who bring clarity, curiosity, and care.
- Collaborative mindset, focusing on outcomes rather than processes.
- Inclusive leadership—encouraging transparency and empowering all colleagues while maintaining human-centred, accessible communications.
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Why GSK?
Uniting science, technology, and talent to outpace disease. As a global biopharma leader, GSK is committed to:
- Preventing and treating diseases through innovation in specialty medicines and vaccines.
- Focusing on four critical therapeutic areas:
- Respiratory, immunity, and inflammation
- Oncology
- HIV
- Infectious diseases
- Positively impacting the health of 2.5 billion people by the end of the decade, while building a flourishing, sustainable business.
Our purpose-driven culture prioritises:
- Ambition for patients
- Accountability for impact
- Doing the right thing
We encourage equal opportunities and are an Equal Opportunity Employer, hiring without regard to race, gender, age, disability, national origin, or any status protected under law.
Agile & Flexible Culture
We support an agile working model for all roles. If flexibility is important to you, discuss opportunities with our hiring team. For adjustments during recruitment (e.g., accommodations for neurodiversity or disabilities), contact: UKRecruitment.Adjustments@gsk.com.
** kasnije’rov: Upozorňujeme, že v případě vaší dotazy mějící vztah k ADAPTACI CV a formátu pro vakance NEPOSKYTNUTÉ na tuto stránku není GSK informace předánau takových mimořádných Élisabeth.weight.।”
Further Notes for Employment Agencies
GSK will not accept referrals from employment agencies/businesses for this vacancy. All agencies must obtain prior written authorisation from GSK’s procurement/HR team before referring applicants. Failure to comply may result in no liability for GSK regarding any fees incurred.
Join GSK’s journey to #GetAheadTogether—where we unite to protect the world from disease while fostering an environment where people thrive. Explore career opportunities on our website.
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