Sussex Community NHS Foundation Trust
Head of System Discharge and Flow
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Head of System Discharge and Flow
Head of System Discharge and Flow
We are seeking an experienced and dynamic leader to join us in this pivotal role within the Sussex Integrated Care System (ICS). The ideal candidate will provide strategic and senior operational leadership to improve discharge, patient flow, and integrated community pathways, ensuring patients receive the right care, in the right place, at the right time. Key responsibilities will include supporting Home First principles, reducing hospital length of stay, and avoiding unnecessary admissions while enabling care closer to home.
Important Note on Sponsorship
Due to UK immigration and visa rule changes, this position does not qualify for Skilled Worker visa sponsorship. Applications from candidates without the right to work in the UK may not be considered. For further details, review the eligibility criteria for:
- Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
- Health and Care Worker visa requirements
Key Responsibilities
- Lead the development, delivery, and continuous improvement of safe, timely, and person-centred discharge pathways across Sussex
- Hold system-wide accountability for patient flow and discharge performance, driving measurable improvements
- Provide senior system leadership to resolve complex, cross-organisational challenges impacting discharge and flow
- Lead large-scale transformation programmes, ensuring sustainable change is embedded in routine practices
- Collaborate across health, social care, housing, VCSE, and wider system partners to align priorities and deliver integrated solutions
- Maintain consistent standards, reduce unwarranted variation, and support financial sustainability across the system
- Use data and insights to inform decision-making, enhance outcomes, and guide evidence-based planning
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About Our Organisation
We are the main provider of NHS community services in East and West Sussex, serving 1.3 million people with 6,000+ staff. Our mission is to provide excellent care at the heart of the community, helping adults and children manage long-term health needs while reducing unnecessary hospital admissions.
Our organisation operates across medical, clinical, support, and corporate services, with diverse working environments including community hospitals, patients’ homes, and Sussex-based offices.
Why Work With Us?
Culture & Support
- Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing initiatives
- Inclusive workplace, with active networks for:
- EMBRACE (diversity & inclusion)
- Disability & Wellbeing
- LGBTQIA+
- Religion & Belief
- Level 3 Disability Confident Leader and Veteran Aware Trust recognition
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Flexibility & Development
- Flexible working options, including:
- Part-time
- Flexi-time
- Annualised hours
- Flexi-retirement
- Excellent training, development, and research opportunities
- Cost-effective workplace nurseries in Crawley, Hove, and Brighton
Rewards & Compensation
- Accredited Living Wage Employer, ensuring fair pay
- Worker-focused policies aligned with our values:
- Compassionate Care
- Working Together
- Achieving Ambitions
- Delivering Excellence
We foster a culture of diversity and inclusion, encouraging applications from underrepresented backgrounds, including:
- Ethnically diverse candidates
- Disabled applicants
- LGBTQIA+ individuals
Note: This post may close early if sufficient applications are received.
Contact for Further Details
Hollie Poole Divisional Director – Unplanned Care Division 📧 holliepoole@nhs.net 📞 07483 989922
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