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Rise Resourcing

Head of Technical

Hertfordshire
Posted 8 days ago
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Head of Technical – General Merchandise

The Company

A leading General Merchandise retailer is seeking an exceptional Head of Technical to lead and shape its technical function.

This is a fantastic opportunity for a passionate product expert and inspirational leader to define and deliver the technical strategy for a fast-paced, customer-focused business.

With a strong reputation for innovation and quality, the business is looking for an individual who can:

  • Drive technical excellence
  • Build a high-performing team
  • Ensure products consistently exceed customer expectations

The Role

Reporting into the senior leadership team, you will be responsible for leading the Technical function across a broad General Merchandise product portfolio.

Key Responsibilities

  • Developing and delivering the company’s technical strategy
  • Leading, coaching, and developing a high-performing Technical team
  • Driving technical excellence across:
    • Product quality
    • Safety
    • Compliance
  • Ensuring all products meet:
    • Regulatory standards
    • Ethical standards
    • Quality benchmarks
  • Partnering closely with:
    • Category
    • Buying
    • Product Development
    • Sourcing
    • Supply Chain teams
  • Managing relationships with:
    • Suppliers
    • Third-party testing partners
  • Identifying opportunities to improve:
    • Product performance
    • Customer satisfaction
    • Operational efficiency
  • Providing technical leadership and influence across the wider business

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£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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The Candidate

We are looking for a commercially minded technical leader who combines strong product expertise with excellent stakeholder management skills.

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Ideal Experience & Qualifications

You will ideally have:

  • Significant General Merchandise experience (e.g., DIY, Leisure, Toys, Electrical, Home)
    • Gained within retail, manufacturing, or sourcing environments
  • Deep knowledge of:
    • Product compliance
    • Safety
    • Quality assurance
    • Ethical standards
  • A proven track record of leading and developing successful teams

The Reward

  • Highly competitive salary and benefits package
  • Hybrid working model
  • Progressive, collaborative, and people-focused culture
  • Opportunity to shape the future technical strategy of a leading retailer
  • Significant career development and leadership exposure

If you are an ambitious Technical leader looking to make a meaningful impact within a growing and dynamic retail business, we’d love to hear from you.

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Skills

Technical Leadership
Product Expertise
Stakeholder Management
Team Development
Product Compliance
Safety Standards
Quality Assurance
Ethical Standards
Supplier Management
Testing Partners
Operational Efficiency
Customer Satisfaction
Technical Strategy
Coaching
Innovation
General Merchandise

Location

Hertfordshire, England, United Kingdom

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