DPD Group UK
Head of Transformation - Oldbury
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Head of Transformation - Oldbury
Director of Transformation
Company Description
DPD UK is a member of Geopost, a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.
DPD is a Valuable 500 company and a Disability Confident Employer.
About the Role
To strategically lead, define, and execute the business transformation agenda across the entire organisation, focusing on:
- Doing the right things for customers and colleagues
- Driving significant, measurable improvements in operational performance, customer experience, and strategic growth
This role is pivotal in translating the company's vision into a cohesive, managed portfolio of programmes and projects, ensuring successful realisation of benefits.
Key Responsibilities
Transformation Strategy & Roadmap
- Design, own, and continually refine the end-to-end organisational transformation roadmap.
- Work closely with the Strategy & Transformation Director and executive stakeholders.
Portfolio Management
- Oversee the central Transformation Management Office function.
- Ensure robust governance, reporting, risk management, and resource allocation across all major change initiatives.
Delivery Leadership
- Manage the team of Transformation Office Manager, five Programme Managers, and Change Lead.
- Provide leadership, direction, and coaching to ensure high-quality execution of complex, multi-year programmes.
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Stakeholder Management
- Act as the primary interface between the transformation team and Executive Leadership.
- Ensure clear and consistent communication regarding programme status, risks, and benefits realisation.
Financial & Benefits Tracking
- Rigorously manage the transformation budget.
- Establish frameworks for tracking, validating, and reporting financial and non-financial benefits across initiatives.
Change & Cultural Adoption
- Champion effective change management strategies to embed:
- New processes
- Technologies
- Operating models across the organisation
Cultural Leadership
- Foster a proactive, continuous improvement culture that embraces change and strategic thinking.
Other Key Focus Areas
- Customer & Colleague Emphasis: Ensure all transformation initiatives prioritise value for customers and colleagues.
- Strategic Advice: Contribute to broader organisational strategy as a trusted advisor to senior leadership.
- Industry Expertise: Maintain knowledge of best practices, methodologies, and technologies in organisational change and programme delivery.
- Third-Party Management: Manage supplier relationships and external consultants engaged in transformation efforts.
Health & Safety Responsibilities
- Monitor Health & Safety performance for the area of responsibility.
- Support Directors in achieving a positive Health and Safety Culture, while encouraging continuous improvement.
- Collaborate with the Health & Safety Team to ensure compliance with all statutory obligations.
- Follow emergency response procedures, liaising with relevant authorities when required.
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Remuneration and Benefits
Your compensation package includes:
- A competitive basic salary
- Company car (or cash alternative)
- Attractive bonus scheme (individual and company targets)
- Private Medical Insurance
Additional Perks
- Holiday Trading (flexible holiday policies)
- Enhanced Maternity & Paternity Package
- Free life assurance of 4x salary upon joining the pension scheme
- Monthly Health Kiosk visits for on-site well-being checks
- Participation in Vitality at Work programme
- Free On-Site Parking
- Discounts for shopping from hundreds of retailers (including up to 5% off supermarket shopping)
- Milestone Days Off to celebrate with family and friends
- For employees using screens regularly, free eye tests and cost support for glasses.
Career Opportunities
Joining DPD can offer:
- Not just job stability, but long-term career growth.
- Opportunities to recognise and develop talent, with a strong commitment to promotion from within.
- Continuous professional development and expansion within a continually evolving organisation.
If you align with DPD’s aims and values and commit to delivering on customer promises, this role is for you!
Apply today.
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