Holburne Museum
Head of Visitor Experience
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At the centre of the Holburne’s success and future ambition is the visitor experience which is determined by the warm welcome and accessibility that stems from the front of house culture.
As Head of Visitor Experience, you will lead the day-to-day running of the museum, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery. You will be responsible for creating a welcoming, engaging and memorable experience for every visitor whilst ensuring the museum operates efficiently, safely and profitably. In particular, you will lead a small team of paid staff and several hundred volunteers.
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This is a hands-on leadership role, ideal for an inspiring leader who enjoys motivating diverse teams, welcoming the public and working flexibly.
Hours: 37.5 per week
Salary: c. £35,000 per annum
Deadline: 5pm Friday 21 August
How to apply: Email your CV and a covering letter setting out how you meet the Person Specification to Emma Dashwood at e.dashwood@holburne.org
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