Deta Electrical
Head of Warehouse & Distribution Operations
Luton
Posted 1 day ago
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Department: Warehouse
Location: Chalton, Luton
Reports To: Managing Director
We are seeking a strategic leader to own the end-to-end performance of our warehouse and distribution function. Reporting directly to the Managing Director, you will drive operational excellence and transformational change, ensuring our supply chain supports business growth while delivering outstanding service, efficiency, and cost performance.
Core Responsibilities
- Develop and execute the warehouse and distribution strategy, aligning operational performance with business objectives for cost, service, and scalability.
- Lead all warehouse and distribution activities, including inbound logistics, stock control, order fulfillment, and outbound delivery.
- Own relationships with third-party logistics providers (3PLs), parcel carriers, and pallet network partners, ensuring optimal service, cost control, and contractual compliance.
- Drive cross-functional change initiatives, embedding new processes, technologies, and ways of working across the business.
- Deliver operational performance against key KPIs including OTIF, inventory accuracy, cost-to-serve, and customer service metrics.
Operational Duties
- Hold full P&L accountability for warehouse and distribution operations, identifying opportunities to improve productivity and reduce costs.
- Lead, develop, and inspire warehouse management teams and frontline colleagues through effective recruitment, coaching, performance management, and succession planning.
- Ensure compliance with all health & safety, regulatory, and quality standards while maintaining best-in-class inventory accuracy.
- Manage carrier and 3PL performance through robust governance, KPI management, service reviews, and commercial negotiations.
- Lead logistics procurement and tender activities to secure the most effective transport and fulfillment solutions.
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Transformation & Continuous Improvement
- Lead the implementation and ongoing optimization of a new Warehouse Management System (WMS), including vendor management, process design, testing, training, and go-live delivery.
- Act as business owner for warehouse technology platforms, ensuring effective integration between WMS, ERP, automation solutions, and logistics partners.
- Identify and deliver process improvement, automation, and operational excellence initiatives to enhance efficiency, service levels, and scalability.
- Foster a continuous improvement culture through Lean, Six Sigma, and data-driven decision-making.
- Use operational and systems data to identify opportunities, resolve bottlenecks, and strengthen supply chain resilience.
Required Skills & Experience
- Proven experience in a senior warehouse, distribution, or supply chain leadership role, with responsibility for operational performance, people leadership, and budget management.
- Demonstrable success leading major business transformation initiatives, including Warehouse Management System (WMS) implementation, upgrade, or migration projects.
- Significant experience managing outsourced logistics operations, including 3PLs, parcel carriers, pallet networks, and transportation procurement.
- Strong understanding of warehouse and fulfillment best practices, including inventory management, picking and packing, slotting, cycle counting, and logistics performance management.
- Experience integrating WMS, ERP, and transport management systems to support efficient, scalable operations.
- Commercially astute, with strong financial management, P&L ownership, and experience negotiating supplier and logistics contracts.
- Analytical and data-driven, with expertise in KPI development, capacity planning, and operational performance reporting.
- Proven change leadership capabilities, with the ability to engage stakeholders, drive adoption, and deliver measurable business benefits.
- Proficient in WMS and ERP platforms (e.g., SAP, Iptor, Microsoft Dynamics) and advanced Excel; experience with warehouse automation technologies is advantageous.
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Remuneration
- Competitive salary
- 25 days annual leave plus bank holidays
- Company profit share scheme
- Company pension scheme
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Skills
Warehouse Management
Distribution Operations
Supply Chain Management
Logistics
Inventory Management
P&L Management
Process Improvement
Data Analysis
KPI Development
Change Leadership
Team Leadership
Contract Negotiation
WMS Implementation
ERP Integration
Lean Methodology
Six Sigma
Location