GAUCHO
Head Receptionist
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GAUCHO are looking for an enthusiastic and experienced Head Receptionist to join our GAUCHO Liverpool team! The ideal Head Receptionist candidate will be passionate and want to grow within a busy, high-end environment. They will demonstrate personality and warmth towards guests and be a Gaucho ambassador. We are looking for someone with previous Head Receptionist experience, and experience managing a team.
Benefits And Training
- 50% off your food bill at all GAUCHOS.
- Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform.
- Career development and progression.
- Staff breakfast and dinner on every shift worked.
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Key Responsibilities Of The GAUCHO Head Receptionist
- To work with or develop suitable strategies & reservations that optimize restaurant capacity
- To regularly review adherence to all agreed systems and correct where necessary
- Floor plan and section management with recordable history of section allocation
- Allocate tasks to members of the team adjusting according to service requirements
- Collation of guest database through accurate records and database systems
- Staffing Levels managed including costed rotas, holiday management and productivity management. Assist management with Receptionist 1-2-1’s and performance management.
- To understand and pro-actively work towards all cover growth targets for the business
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Requirements For GAUCHO Head Receptionist
- Previous experience as a Head/ Senior Receptionist
- Enthusiasm for hospitality, and a fast-paced working environment
- A warm and hospitable personality
- Strong leadership skills
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