Pets at Home
Head Stylist - Dog Groomer
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Head Stylist – Grooming Salon Lead Full-time, £28,885 per annum | Permanent | SU1, Riverside Retail Park, Link Road, Yate, Bristol, BS37 4AQ
Lead with Style, Groom with Purpose.
About Us
At Pets at Home, pets are at the heart of everything we do. Our Pet Care Centres combine grooming salons, retail stores, and veterinary practices to deliver outstanding care in a supportive, welcoming environment.
About the Role
As a Head Stylist, you’ll lead our grooming salon with expertise, setting high standards and empowering your team. In this hands-on, target-driven role, you’ll:
- Deliver exceptional grooming services to pets, ensuring they leave looking and feeling their best
- Mentor and develop your team to maintain salon excellence
- Collaborate closely with the Store Manager to meet performance goals
- Drive efficiency while upholding ethical, compassionate care for every customer-pet duo
This full-time position requires regular attendance and flexibility across the week.
Responsibilities
- Set and enforce grooming salon standards, ensuring quality, hygiene, and consistency
- Train and manage the grooming team, fostering skill development and a positive workplace culture
- Maintain schedule and revenue targets in alignment with service-level expectations
- Problem-solve to resolve customer concerns, workplace challenges, and operational hurdles
- Monitor inventory, pricing, and sales strategies to maximise profitability
- Uphold policies on health, safety, and animal welfare across everything you do
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Requirements
- Minimum 3–4 years’ experience as a qualified, accredited dog groomer
- Sound knowledge of breed-specific grooming techniques and salon workflows
- Proven ability to lead a team, delegate tasks, and provide constructive feedback
- Commitment to targets, with a results-driven mindset aligned to commercial goals
- Exceptional customer service—building trust with pet owners via rapport and empathy
- Flexibility to work varied hours (including evenings/weekends), willing to shift roster when needed
- A passion for animal welfare and a love for grooming that inspires others
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Benefits
We offer a supportive culture and comprehensive rewards to enhance your wellbeing and career:
- Competitive base salary (£28,885 + performance-based commission)
- 28 days’ holiday*, increasing to 33 days* after 2 years of service
- Birthday day off
- Employer life assurance (covering 4x salary)
- 4% company pension contribution
- 20% colleague discount (30% off our own-brand products)
- Diverse, inclusive community reflecting community values
Our Values & Commitment
“We take our inspiration from pets in embracing people from all walks of life. Difference is celebrated—prioritise value and behaviours that create a better world for Pets, Planet, and People. Our ambition is to remove barriers, foster equity, and equip individuals to thrive with us, great skill or potential.”
*Apply today to shape the future of pet care. *
Part of the The Groom Room organisation at Pets at Home. Applications accepted until 16-06-2036.
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