Pyro Restaurant Group LTD
Head Waiter/Waitress
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Head Waiter/Waitress
About Pyro
A celebration of cooking over fire, Pyro is a bold, 95-cover restaurant in the heart of Borough from ex-HIDE Head Chef Yiannis Mexis. Showcasing refined Greek flavours, seasonal produce and a laid-back taverna-style energy, Pyro is all about food to linger over and service that feels like home. With a large outdoor terrace, open fire kitchen, and garden bar, we’re building a flagship team to help shape one of London’s most exciting new restaurants.
Role Overview
As a Head Waiter/Waitress at Pyro, you’ll be a key presence on the floor - approaching service with confidence, mentoring newer team members, and ensuring that every table receives warm, professional service. You’ll play a central role in shaping the rhythm and standard of each service.
Salary: Up to £17 per hour (including service charge) DOE
Hours: Full-time
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Key Responsibilities
- Lead your section with confidence, delivering warm and polished service.
- Act as a role model on the floor, setting the tone for exceptional guest experiences.
- Guide guests through the menu with storytelling, communicating the inspiration and ingredients behind key dishes and drinks.
- Support and coach junior team members, helping raise team standards across service.
- Maintain pace and communication with the kitchen to keep service smooth and energetic.
- Handle guest feedback professionally and ensure every table leaves feeling looked after.
- Help create an atmosphere that’s upbeat, efficient and enjoyable.
What You’ll Bring
- Experience as a senior waiter or section leader in a premium or high-volume setting.
- Confidence in leading a section and supporting junior team members.
- Strong product knowledge and the desire to keep learning.
- Passion for hospitality and a team-first mindset.
- Good communication and a calm, collected presence under pressure.
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What We Offer
- Up to £16 per p/h
- 5.6 weeks paid holiday (inclusive of public holidays)
- Staff meals during shifts
- Staff discounts and team socials
- Opportunities to grow into supervisory or management roles
- A dynamic, high-energy team environment
Why work with us
- Culinary Excellence & Innovation - Work alongside Michelin-level chefs
- Career Progression – Clear pathways and internal promotion opportunities
- Competitive Compensation – Competitive pay and transparent tronc
- Work-Life Balance – Respectful rota planning and fair scheduling
- Development Opportunities – Ongoing learning and leadership exposure
- Inclusive Culture – Diverse, welcoming, and people-first environment
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