Qured
Health Advisor and Customer Service Associate
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Health Advisor & Customer Service Associate
Part time | 3 days per week | Midlands/North of England preferred
£17,400 per year (£29,000 FTE)
We're looking for an enthusiastic, people-focused Health Advisor to join the Qured team — a role that takes you out into the field, into virtual consultations, and into the heart of our customer operations.
About Qured
Qured is a fast-growing preventative health company on a mission to make health screening accessible to millions. We partner with businesses across the UK to give their employees access to cutting-edge diagnostic technology, helping them take control of their health and live longer, happier lives.
What you'll be doing
At Qured, no two days look the same. You'll be working across three areas:
On-site field days
- Travelling to client workplaces across the Midlands, North of England and London to run employee health screening days
- Promoting the programme, answering employee queries and encouraging sign-ups in an engaging, confident way
- Guiding employees through the health testing process and supporting the self-collection process to ensure a high success rate
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Remote health testing
- Conducting virtual testing appointments with patients via our platform, with clear and empathetic communication
- Adapting your approach to each individual to ensure they feel supported throughout
Customer service & admin
- Handling customer queries via live chat, email and telephone
- Supporting the team with a range of general admin and operational tasks
- Helping customers navigate our app and troubleshoot any basic technical issues
Full training provided. Travel costs for client site visits covered on top of salary.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Who we're looking for
Must haves:
- Previous experience in a customer service or client-facing role
- Warm, engaging and well-presented, confident both face to face and remotely
- Comfortable with technology and able to pick up new systems quickly
- Able to travel across the Midlands and North of England, with access to a car or good transport links
- Patient, empathetic and solutions-focused
- Professional home workspace for remote working days
Nice to have:
- Experience in a healthcare environment
- Phlebotomy training (not required but opens up additional opportunities)
Benefits
- 25 days holiday plus bank holidays (pro rated) and your birthday off
- Generous employee share option scheme
- Health benefits including Qured health services
- Monthly all-team days and lunch
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location