Health and Social Care Apprenticeship - Bournemouth

Support Worker Apprentice

Wage
£19,500 a year

Training course
Adult care worker (level 2)

Hours
Monday - Friday 9.00am - 5.00pm.
37 hours 30 minutes a week

Start date
Tuesday 18 August 2026

Duration
1 year

Positions available
1

About the Role
Hope Housing is looking for a dynamic, enthusiastic person to join the team as a Support Worker. You will provide support to vulnerable adults living in Hope Housing's supported accommodation, supporting them on their journey to independent living.

What you'll do at work

• Be responsible for a caseload of clients
• Develop individual support plans with clients
• Engage with clients on a weekly basis to enable them to achieve progress
• Visit the houses at least twice a week
• Enable and support clients to access resources and activities outside of the service, including education, training, and other organisations that provide support
• Support and enable clients to access and fill in forms, housing applications, benefits and funding
• Support and enable clients to understand their rights and responsibilities
• Engage with probation services, mental health team, social workers and drug and alcohol agencies
• Attend appointments with clients when necessary
• Attend job centre appointments
• Conduct regular reviews of support plans 12 weekly with clients, and keep records and evaluate progress every 3 months
• Conduct house meetings and facilitate group work
• Carry out room checks
• Assist clients with moving into independent living
• Support residents in receiving the correct benefits
• Attend training and courses to enhance good practice
• Carry out supervised drug testing

Benefits include:

• On-site parking
• Good transport links
• 25 days holiday + bank holidays

Where you'll work
Hope Housing
Bournemouth
BH1 3RQ

Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
PARAGON EDUCATION & SKILLS LIMITED

Training course
Adult care worker (level 2)

What you'll learn

• Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
• Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.