The Goodwood Group
Health and Wellbeing Duty Manager
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Health and Wellbeing Duty Manager
Health & Wellbeing Duty Manager (Spa) | Goodwood
Are you a passionate spa professional ready to lead a team in one of the UK's most iconic settings? Goodwood is looking for a Health & Wellbeing Duty Manager to help us deliver exceptional guest experiences across our spa and wellness facilities.
About the Role
Reporting to the Health & Wellbeing Operations Manager, you'll oversee the day-to-day running of the spa, leading briefings, supporting therapists, receptionists and gym floor staff, and stepping in to deliver treatments when needed. You'll champion a surprise-and-delight culture, maintain high operational standards and be the go-to person when the Operations Manager is absent.
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What You’ll Do
- Lead and support a multi-disciplinary wellness team
- Deliver and cover spa treatments as required
- Oversee daily operations, H&S checks, cash handling and audits
- Drive team training, development and guest service standards
- Support membership tours and ensure smooth customer journeys
What We’re Looking For
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- Proven spa therapy experience with a passion for wellness
- Natural leader with the ability to inspire and mentor a team
- Flexible to work weekends and adapt to a busy environment
- Own transport (essential)
Desirable
- Holistic therapy qualifications, NVQ Level 3 Beauty or equivalent
- Level 2 Fitness Instructor, RLSS Lifesaver, Pool Plant Operator
- Team management experience
If you're ready to bring your expertise and energy to the Goodwood experience, we'd love to hear from you.
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