HFH Healthcare
Health Care Assistant - West London
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Home Support Carer – W11, W10, West London (Part-Time, Complex Care Support)
HF Hands (HFH) seek compassionate and reliable carers with at least 6 months’ experience to provide rounded complex care support within a single client residence. This is not a home-to-home role—your focus will be exclusively on one client’s home.
About the Role
We’re looking for carers who:
- Are attentive, pro-active, and responsive to changing client needs.
- Embrace challenges and deliver personalised, highly bespoke care.
- Form meaningful connections with a small core team of regular carers for each client.
- Prioritise clinician/network/client collaboration for ongoing, coordinated support.
Typical Support Provided
- Person-centred care (bathing, dressing, mobility assistance, general health support).
- Direct involvement in medication management.
- Liaison between teams (therapists, doctors, and other HFH specialists).
- Monitoring and reporting of client/care plan compliance to team leads.
- For some clients, supervision and support in disability management or specialist conditions.
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Each shift is self-contained: clients rely entirely on the same team for continuity during their shifts.
Your Profile
To meet our successful carer’s criteria, you should:
- Have 6+ months’ formal or informal care experience (e.g. live-in support, respite, hourly care).
- Hold PCsW or Certified QualityPlus training (or anecdotal evidence of thorough care training).
- Be compassionately assertive, comfortable managing behaviour towards/involvement, and trouble-shooting care challenges independently before escalation.
- Meet our safeguarding/vetting standards (prosecuted, bankrupt: disqualifies from assessment).
- No adaptation to limited company/selfemployed schemes (HFH is 100% PAYE temporary staffing only).
Requirements
- Willingness to commit to weekends/bank holidays (24/7H care).
- Flexibility to rotate days/nights but no travel to multiple homes.
- Logistics adaptability (DBS clears, travel costs handled, no prior knowledge of HFH required).
Hours & Pay
- Part-time only; 12-hour shifts available.
- Salary range: £12.50–£16.00/hour (varies per hours). (Average carer = 3x 12-hr shifts/week = ~£548 p/w* incl. holiday pay** = annual £26,200–£28,950.)*
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Benefits of Working with HFH
We offer competitive perks even without third-party admin via Limited Company (HRPA payroll). Include: ✅ Weekend/Bank Holiday Premium Rates – Holiday pay included in hourly rates. ✅ Pension Scheme – Contributory scheme when eligible. ✅ Blue Light Card – Locally loadable cash rewards and savings discounts. ✅ Employee Recognition Scheme – Reward vouchers/support for effort. ✅ Referral Rewards (Up to £150 for carers, £500 for RN referrals). ✅ Wellbeing Support – 24/7 confidential telephone line for carers. ✅ PAYE Simplicity – No tax gaps, IR35 compliance, LG£ paid via employer alt. payments.
Note: Salaries guaranteed inclusive of holidays. Adjustments to pay balances warranted per skill (e.g. RN, NVQ supports may unlock higher rates). Manage leave/PA self-manage via HRPA portal.
Ready to make an impact? Join HFH—because every day with us sustains change for quality living at home.
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