NHS Scotland
Health Care Support Worker - Ophthalmology Outpatients and Inpatient Ward 1c
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NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
A fantastic opportunity has arisen for an enthusiastic HCSW based in the Ophthalmology outpatient department of the Gartnavel General Hospital Glasgow. The successful candidate will be expected to work as part of the Ophthalmology team, supporting the registered nurses and be involved in all care needs within the outpatient setting. You will be required to work within a busy clinical area working collaboratively as part of the multidisciplinary team. Experience within a hospital or community ophthalmology setting is essential. You are required to be flexible, forward thinking and able to work effectively within changing and dynamic environment. You should have excellent communication with an eagerness to learn. An interest in the specialty is essential. If you have the desired skills and motivations to successfully fulfil this position, we will welcome your application.
Duration, Location, and Working Pattern
- Location: Gartnavel General Hospital
- Shifts: Monday to Saturday
- Type: Part-time, permanent
- Salary Note: Please note the salary is Pro Rata for part-time hours
Key Responsibilities
- Deliver high-quality, compassionate care to patients attending Ophthalmology outpatient departments and inpatient services
- Carry out a range of clinical assessments including visual acuity testing, visual fields, OCT scans and tonometry following training and local protocols
- Assist patients with personal care and support their comfort, dignity and wellbeing throughout their care journey
- Communicate effectively with patients, carers and members of the multidisciplinary team to support excellent patient outcomes
- Accurately record patient information and update electronic and written patient records in line with local procedures
- Maintain clinical environments by monitoring stock levels, reporting faults and supporting health and safety standards
- Escalate concerns and report changes in patients' physical or psychological condition to registered healthcare professionals promptly
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Knowledge, Training, Qualifications and/or Experience Required to Do the Job
- A caring and compassionate approach, ideally supported by experience in a healthcare or caring environment
- Ability to work effectively as part of a multidisciplinary team while also managing your own workload
- Strong verbal and written communication skills with the ability to build positive relationships with patients and colleagues
- Ability to follow procedures and protocols and contribute positively to service delivery
- Good organisational skills with the ability to prioritise tasks within a busy clinical environment
- Good keyboard and Microsoft Office skills with confidence using electronic systems
- Flexibility to work across Ophthalmology sites and a willingness to undertake all required induction, training and competency development programmes
What We Offer
- A comprehensive Employee Assistance Programme
- Cycle to Work Scheme
- Bursary scheme
- Extensive learning and development opportunities
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
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For An Informal Discussion, Please Contact
Senior Charge Nurse, Fiona Wallace, fiona.wallace@nhs.scot, 0141 211 1033/0178
Details on How to Contact the Recruitment Service and the Recruitment Process
This post may close early due to the volume of response. Please submit your application form as soon as possible.
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NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
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