Betsi Cadwaladr University Health Board
Health Care Support Worker
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Job Overview
A position has arisen for the post of Health Care Support Worker within Mold Community Hospital. The post holder will be required to rotate within departments and onto night duty as required.
The team consists of nursing staff, HCA, domestics and administrative staff who work together to provide high levels of patient care. The team are flexible in their approach to all aspects of patient care always putting patient needs first.
Main duties of the job
- To assist registered nurses deliver based care to patients/clients, working in partnership with other health care professionals, the patient their family and carers.
- Deliver patient care as documented in the nursing care plan.
- Carry out a wide range of duties under the supervision of a registered nurse for the period of the shift.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
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Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
- Assist the registered nurse to deliver a high standard of holistic patient care, ensuring that the patients` dignity and equality is maintained at all times.
- Ensure the principles set out in the fundamentals of care are incorporated into daily practice to ensure high quality service for patients and clients.
- Assist the patients to maintain their own hygiene and personal appearance.
- To perform duties within the plan of care delegated by a qualified practitioner, only for which the post holder has the relevant training and assessment.
- Prepare ward/clinical area for receiving patients by ensuring area is generally clean and tidy – assist in maintaining the standards in the clinical area and report any untidiness/clutter to the appropriate person.
- Assist in the admission of new patients on to the ward by preparing bed area, welcoming patient, directing to bed/other area, showing patient around the ward.
- Complete patient menu cards involving patients in the process, taking in to account any dietary instructions as identified by qualified nurse.
- Participate in protected mealtime for patients by ensuring patients receive their meals/beverages in a timely and safe manner, ensuring hands are washed and the environment is conducive to mealtimes e.g. preparing bed area.
- Participate in the serving of patients’ meals by cutting up food where required, opening packets, helping patients to sit up, Ensure patients nutritional status is maintained by assisting with feeding/providing beverages and maintaining nutritional chart (as directed). Report any poor dietary intake to the registered nurse in charge of patient care.
- Act as a chaperon for patients undergoing examinations or other procedures and accompany patients to x ray or other departments taking the appropriate documentation and relaying relevant messages under the direction of a registered nurse.
- Maintain privacy and dignity whilst assisting in the personal hygiene and toileting of patients who are unable to care for themselves.
- Perform patient observations; temperature, pulse and respirations following a period of appropriate training and assessment.
- Accurately document information relating to patient care as instructed by the nurse in charge.
- Observe and report changes in patients` conditions to the Registered Nurse.
- Provide psychological and physical support to patients/clients prior to, during and following clinical procedures or investigations.
- Assist in the moving and handling of patients ensuring that they are moved safely in line with organisational guidelines and policies.
- Help the registered nurse establish and maintain effective communications with the patient and carers/relatives.
- Recognise and respond appropriately to urgent and emergency situations.
- Communicate basic information to patients and their carers maintaining confidentiality, dignity and respect.
- Undertake last offices and provide support to family and/or friends.
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Person specification
Qualifications And/or Knowledge
Essential criteria
- Basic numeracy and literacy skills
- Have dates agreed to complete the All Wales Induction framework Level 2 in health and social care or equivalent
Desirable criteria
- Completion of all Wales Induction Framework
Experience
Essential criteria
- Experience required to fulfil the requirements of the post.
- Experience of dealing with the public
Desirable criteria
- Previous clinical experience
Aptitude And Abilities
Essential criteria
- Ability to remain calm and professional in challenging circumstances
Desirable criteria
- Ability to speak Welsh
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