Hand Picked Hotels
Health Club Manager
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Health Club Manager - Nutfield Priory Hotel & Spa
Location: Redhill, Surrey, RH1 4EL
Salary: From £40,000 per year + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7
About the Role
We are currently seeking a passionate and enthusiastic Health Club Manager at Nutfield Priory Hotel & Spa, part of Hand Picked Hotels.
Perched high above the Surrey Hills, Nutfield Priory Hotel & Spa offers an extraordinary setting to develop your hospitality career. Combining 19th-century Neo-Gothic architecture with the contemporary calm of a modern spa retreat, this hotel blends inspirational elegance with deeply satisfying professional rewards. Our team helps create serene, luxurious experiences, from award-winning spa suites and thermal pools, to refined dining in the Cloisters Restaurant, where modern British cuisine is served with graceful precision.
At Nutfield Priory, meticulous attention to detail ensures comfort, pleasure and genuine connection—and our team embodies those same values. If you’re driven by thoughtful, high-quality hospitality and eager to grow in a characterful, scenic environment, this role offers a place to thrive.
Responsibilities
As Health Club Manager, your role will focus on supporting member retention and upholding consistently high service standards. You’ll:
- Lead your team in achieving departmental goals, including planning, organising work activities, and driving continuous improvement. Inspiring excellence within your team is key.
- Ensure a safe, healthy, and secure environment while adhering to health & safety protocols.
- Initiate training programmes and promote upselling opportunities to boost revenue.
- Build strong team relationships and foster a positive, supportive culture.
- Demonstrate strong decision-making skills, prioritising clarity, consultation, and shared objectives.
- Demonstrate a solid understanding of business financials, including labour costs, forecasting, and budgeting.
- Celebrate enthusiasm, motivation, and engagement in a dynamic, collaborative team.
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This is a 5-day-per-week role, including weekends on a rota basis, averaging 40 hours. Flexibility may be accommodated where possible.
Benefits
Financial & Career Development
- Competitive salary: from £40,000, plus a share of service charge
- 28 days holiday year (including bank holidays), ** Rising to 33 with tenure**
- In-house training, apprenticeships, and externally recognised courses
Wellbeing & Support
- Uniform and meals provided on shift
- Free onsite parking (where applicable)
- Psychological & wellbeing support via Employee Assistance Programme
Unique Perks
- Company pension, enhanced sick pay, and life assurance
- Access to a discounted retail platform (thousands of deals on high-street brands & dining)
- Wellness-focused platform access
- Discounted stays in Hand Picked Hotels, plus reductions on food, drink, spa treatments & products
- Annual loyalty rewards (e.g., afternoon teas and overnight stays)
- Introduction bonus for new colleague referrals
Culture & Recognition
- Colleague of the Month awards leading to annual celebrations
- Regular team gatherings and appreciation events
- Inclusive, long-term friendships and diversity celebrated
Requirements & Eligibility
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Qualifications & Experience
- Proven leadership experience in a Health Club, Spa, or Wellness management role, ideally in a luxury hotel or premium environment
- Proven track record with pool and equipment maintenance
- Demonstrated commercial awareness and revenue growth capabilities
- Passion for health, wellness and hospitality
Soft Skills
- Strong leadership and team management skills
- Exceptional interpersonal and communication abilities
- Commitment to quality, consistency, collaboration
- Flexibility and hands-on approach, prioritising a culture of excellence
About Hand Picked Hotels
Founded in 2001 by Julia Hands, MBE, Hand Picked Hotels remains a family-owned group with 21 unique luxury properties, spanning country houses to coastal retreats, each renowned for their individuality.
Each hotel provides:
- Extraordinary environments (from wooded glades to sweeping beaches)
- Handcrafted, bespoke service, rooted in values of individuality, community, and care
- Magical guest experiences, ensuring a true escape from everyday life
Environmental Commitment: All properties hold ‘Green Tourism’ accreditation, reflecting their dedication to sustainability, energy efficiency, biodiversity, and ethical sourcing.
Hand Picked Hotels proudly upholds equal opportunities policies, requiring all candidates to be eligible to live and work in the UK.
Join Us
Read more about the Hand Picked Difference at https://handpickedhotels.com
Apply now to Work for Exceptional, where your passion for hospitality meets a loyal team and memorable guest experiences.
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