East and North Hertfordshire Teaching NHS Trust
Health Records Administrative Assistant
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Health Records Administrative Assistant
We are recruiting for a Health Records Administrative Assistant who shares our vision to provide consistently outstanding care and exemplary service to our patients.
This is a key role supporting the safe management and digitisation of patient records across the Trust. You will be responsible for:
- Tracking of paper health records using the iFIT system
- Ensuring records are accurately prepared to meet the required standards for scanning into the Trust’s Electronic Document Management System (EDMS)
This includes:
- Removing fasteners from records
- Repairing documents as needed
- Checking identifiers for accuracy
- Ensuring all records meet scanning standards
This role requires:
- Accuracy and meticulous attention to detail
- Strong organisational skills to manage record workflows
- A strict commitment to confidentiality when handling sensitive patient data
If you are prepared to make a meaningful impact on how healthcare data is managed and are ready to make a difference, this opportunity will be a great fit for you. It also offers excellent career development opportunities within the NHS, making it an ideal entry point for those looking to progress in healthcare administration.
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About the Organisation
At East and North Hertfordshire Teaching NHS Trust, we are passionate about delivering high-quality, patient-led care. Our dedicated 6,000+ staff across our core hospitals make this possible:
Our Hospitals
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County Hospital, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We are committed to transformation—becoming an outstanding, patient-focused Trust—through innovation and responsiveness.
Key Responsibilities
Records Tracking & Organisation
- Track patient health records using the iFIT system, ensuring accurate records of all movements and activities.
- Respond to clinical and administrative requests for records with promptness and professionalism.
- Assist with picking, filing, and re-shelving records in a logical and orderly manner.
- Maintain accurate record-keeping, highlighting discrepancies, missing files, or misfiled documentation to the supervisor.
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Preparation for Scanning & Collaboration
- Collaborate with the Scanning Bureau team to ensure timely processing of records for upload to the EDMS.
- Work with teams to accelerate digitisation while maintaining high accuracy standards.
Benefits
- Career progression within a dynamic NHS environment.
- Support for flexible working patterns to promote work-life balance, commensurate with service needs.
Core Values
At our Trust, we operate by three principles:
- Include – Ensuring all voices are heard and valued.
- Respect – Treating colleagues, patients, and partners with dignity.
- Improve – Seeking continuous enhancement in every aspect of our work.
Embrace these values throughout the recruitment process and in your role.
Contact Details
For further inquiries or informal visits, please reach out to:
Steven O’Keefe Health Records Operations Manager Email: steven.okeefe@nhs.net Phone: 01438 286924
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